Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raven Montemayor

Raven Montemayor

Guagua, Province Of Pampanga

Summary

Dynamic professional with extensive experience as a Virtual Assistant at Tasty Media LLC, excelling in client support and data entry. Proven ability to enhance operational efficiency and boost engagement through effective social media strategies. Adept at meeting scheduling and problem-solving, fostering a collaborative team environment while achieving organizational goals.

Experienced with client coordination, task management, and digital organization. Utilizes advanced scheduling systems and communication tools to streamline workflows. Knowledge of virtual collaboration platforms and maintaining client confidentiality.

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering years of experience providing quality administrative support to clients.

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

11
11
years of professional experience

Work History

Virtual Assistant

Tasty Media LLC
01.2023 - 03.2025
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Maintained a well-organized database system for improved information accessibility in daily operations.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Coordinated Skype calls across multiple time zones.

Appointment Setter

ALGS
05.2020 - 02.2022
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Screened potential customers to determine interest and requirements for products and services of company.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

Social Media Manager

Appen Global
04.2016 - 02.2018
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.

Sales Agent Manager

IQor SM Clark
01.2014 - 03.2016
  • Analyzed market trends to identify new sales opportunities and develop targeted marketing campaigns.
  • Mentored new Sales Agents, providing guidance and support to help them reach their full potential.
  • Boosted sales performance by implementing effective sales strategies and training programs for the team.
  • Streamlined the sales pipeline by implementing a standardized sales process, resulting in improved efficiency and increased team productivity.
  • Led regular team meetings to review progress toward goals, share best practices, and address any challenges or obstacles faced by Sales Agents.
  • Conducted regular performance evaluations, providing constructive feedback and coaching to support Sales Agents in achieving their individual goals.
  • Established a positive team culture that encouraged collaboration and open communication among all Sales Agents.

Education

Bachelor of Science - Marketing Management

Mary The Queen Highschool
San Matias Guagua Pampanga
04-2016

High School Diploma -

Lubao National Highschool
Lubao, Province Of Pampanga, Philippines
03-2012

Skills

  • Client Support
  • Appointment Organization
  • Data entry
  • Microsoft office
  • Social media updating
  • Meeting scheduling
  • Event planning
  • Basic graphic design
  • Spreadsheet management
  • Video editing
  • Problem-solving

Languages

English
Bilingual or Proficient (C2)

Timeline

Virtual Assistant

Tasty Media LLC
01.2023 - 03.2025

Appointment Setter

ALGS
05.2020 - 02.2022

Social Media Manager

Appen Global
04.2016 - 02.2018

Sales Agent Manager

IQor SM Clark
01.2014 - 03.2016

Bachelor of Science - Marketing Management

Mary The Queen Highschool

High School Diploma -

Lubao National Highschool
Raven Montemayor