Debriek Furigay
Taguig, Metro Manila
Summary
Highly skilled virtual professional with solid foundation in administrative support and digital communication. Adept at managing schedules, handling correspondence, and coordinating projects to drive efficiency and outcomes. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Self Employed Services
Manila, Metro Manila, Philippines (Remote)
12.2021 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Executed travel arrangements by researching and booking flights and accommodations.
- Researched topics and events to support supervisor's work agenda and projects.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Ordered gifts for clients for holidays and in recognition of special accomplishments.
- Implemented proactive approach to problem-solving, addressing potential issues before they impacted workflow.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled and coordinated appointments, enabling better time management and meeting logistics for clients.
- Maintained strict confidentiality of sensitive information, ensuring trust and reliability in client relationships.
Deck Cadet
Zeaborn Ship Management
Manila, Metro Manila, Philippines
05.2017 - 07.2018
- Navigated ship under direction of captain and studied actionable insights to avoid collision.
- Aided officers in conducting routine checks of lifesaving appliances, firefighting equipment, and navigational devices for optimal functionality.
- Enhanced vessel safety by conducting regular inspections and maintenance of deck equipment.
- Supported deck maintenance projects such as painting, chipping rust, greasing winches, or replacing lines as necessary for optimum ship performance.
- Checked tank soundings to prevent tank from overflowing or running dry.
- Chipped, painted and ground deck to maintain structural integrity.
- Assisted in navigation activities for safe passage planning and efficient voyages.
- Increased operational efficiency with thorough knowledge of shipboard systems, including ballast control and stability calculations.
- Rigged pilot ladder and lowered gangway to allow pilot to safely board ship.
- Demonstrated strong work ethic, attention to detail, and commitment to professional growth during the cadetship program.
- Participated in emergency response efforts to protect life, property, and the marine environment during incidents at sea or in port.
- Improved onboard teamwork by actively taking part in crew training sessions and drills.
- Inspected lifesaving and visual-signaling equipment for defects.
- Developed technical skills through hands-on experience working with tools, machinery, and equipment on board the ship.
- Stood watch while underway to facilitate communications and maintain onboard safety and security.
- Updated, maintained and prepared photocopies of checklists, familiarization lists, and key logs.
- Managed inventory levels of supplies, spare parts, and consumables as directed by senior officers to ensure availability when needed.
- Contributed to successful cargo loading and unloading by participating in mooring and anchoring operations.
- Ensured smooth operations by effectively communicating with the bridge team during watchkeeping duties.
- Performed deck maintenance and upkeep and reported abnormalities.
- Reduced risk of accidents by adhering to international maritime regulations and company policies during daily operations.
- Supported environmental compliance by participating in waste management procedures on board the vessel.
- Maintained a clean and hazard-free deck environment through diligent housekeeping tasks.
- Promoted a positive work atmosphere by collaborating with fellow cadets and senior officers on assigned tasks.
- Worked alongside cargo team to conduct safe loading and unloading operations.
- Evaluated vessels prior to departure, documented concerns and coordinated timely repairs.
- Updated logs for onboard equipment and machinery following correct documentation procedures.
Education
Master of Science - Masters in Maritime Education And Training
Philippine Merchant Marine Academy
San Narciso, Province Of Zambales, Philippines06-2026
Bachelor of Science - Marine Transportation
Philippine Merchant Marine Academy
San Narciso, Province Of Zambales, Philippines07-2021
Skills
- Client support
- Time management for appointments
- Accurate data entry
- Microsoft Office proficiency
- Meeting scheduling
- File organization
- Travel planning
- Event planning
- Expense tracking
- Travel arrangements
- Transcription services
- Report generation
- Time management
- Attention to detail
- Verbal and written communication
- Task prioritization
- Internet research
- Basic accounting
- Online scheduling
- Fast learner
- Documentation and recordkeeping
- Administrative support
Languages
English
Advanced (C1)
Timeline
Virtual Assistant
Self Employed Services
12.2021 - Current
Deck Cadet
Zeaborn Ship Management
05.2017 - 07.2018
Master of Science - Masters in Maritime Education And Training
Philippine Merchant Marine Academy
Bachelor of Science - Marine Transportation
Philippine Merchant Marine Academy