RAMA PRASAD S
Davao City
Summary
Dynamic individual with hands-on experience in Production, Operations, Customer Satisfaction, parts/oil business development and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals following QCS methodologies: Analyze, Guide, Lead, Execute & Deliver.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Country Head (Philippines)
TVS Motors
09.2020 - Current
- Develop and execute service strategies aligned with sales objectives
- Oversee after-sales functions (Production, Cost Saving, Service, Training, Product Quality, Parts & Oil) with a team of 25
- Monitor & review functions through daily dashboards (DWM framework)
- Manage dealer network with continuous evaluations and support
- Enhance customer satisfaction and dealership profitability
- Ensure regulatory compliance with homologation changes and privacy laws
- Exposure to Singapore market operations
Country Manager (ASEAN)
Bajaj Auto Limited
03.2017 - 08.2020
- Managed after-sales functions for Myanmar, Cambodia, and the Philippines
- Established CKD plants in Myanmar & the Philippines for 3-wheelers
- Achieved 65% spares penetration in the region
- Conducted product benchmarking against competitors
- Defined service standards based on country-specific requirements
Education
Bachelor of Engineering (BE) - Automobile Engineering
Rural Engineering College
01.2007
Skills
- Customer Relationship Management
- Distributor & Dealer Network Handling
- Negotiation
- Problem-Solving
- Channel Management
- Profitability Enhancement
- Service Strategy Development
- Data Analytics
- Dashboard Monitoring
- Technical Expertise in Automobile After-Sales
- Supervision and leadership
- International Market Exposure
- Multitasking Abilities
- Trade Compliance
- Training & Development
- Self-Directed
Websites
Certification
- Excel Master Training
- IIFT Business Excellence Course
- Product Training Workshops (Goa & Hubli)
Languages
English
Hindi
Telugu
Kannada
Tamil
Projects And Achievements
- Improved Dealer Satisfaction & Service Network Efficiency.
- Achieved Cost saving of 40% in spares distribution through logistics mix between transporter and courier.
- Led EV Readiness Strategy for Singapore Market.
- Achieved Cost Savings of Rs.43 Lakhs through Supply Configuration Optimization.
- Localized Battery Manufacturing for Two & Three Wheelers.
- Increased Genuine Oil Penetration in the Philippines from 10% to 80% via Service Coupon Integration.
- New product development based on deep customer insights TVS Max 4R.
Hobbies and Interests
- Playing Cricket
- Listening to Music
- Playing Football
- Passionate Rider
Personal Information
- Place of Birth: Hubli
- Date of Birth: 10/29/85
- Marital Status: Married
Timeline
Country Head (Philippines)
TVS Motors
09.2020 - Current
Country Manager (ASEAN)
Bajaj Auto Limited
03.2017 - 08.2020
Bachelor of Engineering (BE) - Automobile Engineering
Rural Engineering College
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