Pio Masagca Jr
IT Professional
Muntinlupa City
Summary
Developed technical skills and problem-solving abilities in fast-paced IT environment, looking to transition into new field. Skilled in managing and maintaining IT infrastructure and providing efficient technical support. Seeking to leverage transferable skills in dynamic and collaborative setting.
Overview
13
13
years of professional experience
2
2
Languages
Work History
IT Officer
Premiere HR Recruitment Incorporated
11.2023 - Current
- Provide IT support to office staff.
- Install and configure operating systems (Windows, Mac).
- Diagnose and resolve hardware and software issues.
- Set up and configure CCTV cameras and servers (e.g., Panasonic, Security Desk Genetec, Hikvision).
- Configure and Maintain Windows Servers FTP (e.g., Active Directory, Domain Controller, DNS, EFS).
- Create and manage IT inventory system.
- Monitor and maintain server room temperature.
- Report and address network issues with ISP.
IT/STC Team Lead
OKlive Inc.
03.2023 - 08.2023
IT/STC Senior Officer
OKlive Inc.
04.2022 - 02.2023
- Supervise a team of IT professionals for operation roles and responsibilities that clearly defined
- Led the installation and maintenance of new gaming machines and gaming tables
- Ensure that critical systems, such as surveillance cameras and access control systems, are operational at all times
- Coordinate the installation, updates, and maintenance of software applications used in operations including gaming machines, network equipment and streaming platform
- Prepare regular reports on the status of IT operations, including system performance, incidences and tasks completion
IT/STC Officer
OKlive Inc.
07.2020 - 03.2022
- Monitor and maintain operation IT infrastructure, including servers, networks, and software
- Provide technical support to junket casino for domain server systems and any IT related issues
- Assist in configuring and deploying new hardware and software systems for the operation efficiency
IT/STC Officer
DeltaClout Inc.
04.2017 - 04.2020
- Monitor and resolved issue on each of every draw that been encountered
- Keep detailed records of all machine inventory, required upgrades and parts
- Providing technical support and ensuring the whole company runs smoothly
- Monitors and maintains the operation computer systems
- Install and configures hardware and software, and solves technical problems
- Maintains computer network in operations
Quality Assurance Sorter
SP Mamplasan Packaging Corp.
04.2015 - 09.2015
- Repair, Maintain and Install Lottery machines and see to it that the machines are following industry regulations
- Oversee preventative maintenance and technical troubleshooting of all gaming
Computer Technician
Techno Repair/Computer Shop
02.2014 - 03.2015
- Set up hardware and install and configure software and drivers
- Maintain and repair technological equipment e.g
- Routers or peripheral devices
- Perform regular upgrades to ensure systems remain updated
In Plant Trainee/Production Operator
KOYO Manufacturing Inc.
08.2011 - 10.2011
- Prepared units for inner & outer diameter of outrace and inner race and keep checking the raceway of it
- Produced good quality products, setup and operated an automatic grinding machine, checked and monitor products with different gages Inspected units for defects and repairs through suitable procedures
Education
Computer Systems Servicing NCII -
San Pedro Technological Institute
San Pedro, Laguna 06.2016 - 10.2016
Skills
Computer Skills
Leadership
Fast Learner
Communication
Microsoft Office Suite
Adobe Photoshop
Ability to work in a Team
Windows Server 2012/2019
Genetec Security Desk Operation
Knowledgeable on Configuring Mikrotik, Fortigate Firewall and Cisco Access Switch
Set-up Networking Monitoring Tools Zabbix and Grafana
Active Directory Group Policy
Manage vSphere/ESXI/VMware
Personal Information
Date of Birth: 02/08/93
Timeline
IT Officer
Premiere HR Recruitment Incorporated
11.2023 - Current
IT/STC Team Lead
OKlive Inc.
03.2023 - 08.2023
IT/STC Senior Officer
OKlive Inc.
04.2022 - 02.2023
IT/STC Officer
OKlive Inc.
07.2020 - 03.2022
IT/STC Officer
DeltaClout Inc.
04.2017 - 04.2020
Computer Systems Servicing NCII -
San Pedro Technological Institute
06.2016 - 10.2016
Quality Assurance Sorter
SP Mamplasan Packaging Corp.
04.2015 - 09.2015
Computer Technician
Techno Repair/Computer Shop
02.2014 - 03.2015
In Plant Trainee/Production Operator
KOYO Manufacturing Inc.
08.2011 - 10.2011
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