Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Work Availability
Work Preference
Software
Timeline
BusinessAnalyst
Edsar Gatdula

Edsar Gatdula

Summary

Dedicated IT Officer with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Qualified IT with extensive background in advanced management processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Officer

DoubleDragon Corporation
04.2024 - Current

IT:

  • Oversees all issues and concerns of Hotel 101 branches
  • Check and balance all I.T. concerns and assets on MerryMart and its branches
  • Fix and provide solutions to all employees on their SAP ECC issues serving as 1st and 2nd level support
  • Set up new settings and configuration on all modules under SAP ECC based on the requirements of DoubleDragon Corporation
  • Ensuring that the scripting backup of the SAP system is working consistently and troubleshoot immediately if problem arise
  • Maintaining all IT Equipment devices, Servers, Telecommunication, CCTVs, PABX, Door Access and in-house data/telephone cable of head office
  • Assisting all employees with their software and hardware technical issues to head office and all branches
  • Administering and securing the email's corporate services including creation, deletion, etc. of corporate email addresses (Office/Microsoft 365)

Admin:

  • Creating and providing new processes and regulations prior to the company's IT interest
  • Procuring and negotiating with the supplier of all employee requests relating to IT equipment under the corporate umbrella, as well as clearing their payments
  • Applying internet service available in the area for new offices and branches
  • Ensure the inventory of all IT Equipment assets within the corporate assets

IT Officer

MerryMart Grocery Centers Inc.
10.2020 - 04.2024
  • Initiates new projects and activities under the IT department
  • Fix and provide solutions to all employees on their SAP ECC issues serving as 1st and 2nd level support such as but not limited to: a. Fixing issues whenever there's a discrepancy in the creation of PO, price, quantity, and discount discrepancies, and other related concerns in purchasing especially for auto-replenishment. For auto replenishment check and make sure the necessary setting has been configurated properly such as article maintenance, info record, source listing, target stock, replenishment planning, job scheduling, and other auto replenishment concerns. b. Find and trace back if there's a data discrepancy on the output of the front-end program (POS stores and Wholesale website) back to the SAP, such as wrong price, item descriptions, discounts, and other essentials data needed by the front-end program. c. Fix and aligned the sales and transactions that has been recorded in POS to POSDM to SAP ECC system for the accounting and inventory accuracy. d. Upload updated/new items, price update, promos, and discounts of the article/materials whenever merchandise want to take effect immediately to the POS (front-end program). e. Fix and provide solutions in Sales Order, Customers and Vendors, Outbounding Delivery, and Shipments for Wholesale Orders and Warehouse Management Process.
  • Set up new settings and configuration on all modules under SAP ECC based on the requirements of MerryMart such as but not limited to: a. Creating new plant code that will used for the new stores and warehouses, with assigning the correct stock determination, profit & cost center, account assignment, storage location, released strategy, POSDM, and mapping the plant code to Process Orchestration. b. Creating new condition type, G/L account and assigning account keys that will used by the new or connecting in a separate program such as new tender types, discounts, pricing and aligned it in new pricing/calculation procedure that will be used in our POS and Wholesale. c. Creating new document types of PO and STO, assigning and creating released strategy, and maintaining the output message for printing of documents that will be used by the management based on their requirements. d. Creating and maintaining roles and authorization based on the user's accessible to their specific transactional codes. e. Creating new movement type and maintaining automatic posting procedures. f. Configured settings in SAP Reference IMG/SPRO, and test accordingly to the requirements of MerryMart before transporting to the production server.
  • Assisting all employees with their software and hardware technical issues
  • Ensuring that the scripting backup of the SAP system is working consistently and troubleshoot immediately if problem arise.
  • Ensuring and maintaining the internet and network connectivity whether wired or wireless both head office and stores.
  • Maintaining all IT Equipment devices, POS (Point-of-sales), Servers, telecommunication, and in-house data and telephone cable of head office and stores.
  • Ensure all necessary and basic programs based on corporate requirements were installed upon issuance of a company unit.
  • Ensuring and fixing all store sales were properly uploaded in head office and accurately matched with POS store branches reading/journal.
  • Administering and managing the email's corporate services including creation, deletion, etc. of corporate email addresses.
  • Providing on-site technical support on their setup of POS, bank terminals (Maya and Veriphone), computers, and other IT equipment before the opening of MerryMart.
  • Ensuring and maintaining the CCTV system is properly working all the time of head office and stores.
  • Creating and providing new processes and regulations prior to the company's IT interest
  • Ensure the inventory of all IT Equipment assets within the corporate assets
  • Ensure the inventory of all email recipients prior to their creation until deletion including modification
  • Procuring and negotiating with the supplier of all employee requests relating to IT equipment under the corporate umbrella, as well as clearing their payments
  • Applying internet service available in the area for new offices and branches
  • Preparing and process the application of PTU permit to the local RDO which is essential for officially use the POS

IT Assistant

DoubleDragon Properties Corp.
07.2016 - 10.2020
  • Assisting all employees with their software and hardware technical issues
  • Maintaining all IT Equipment devices, servers, telecommunication, and in-house data and telephone cable under the corporate umbrella
  • Ensuring and maintaining the internet and network connectivity whether wired or wireless both head office and stores
  • Ensure all necessary and basic programs based on corporate requirements were installed upon issuance of a company unit
  • Administering and managing the email's corporate services including creation, deletion, etc. of corporate email addresses
  • Ensuring and maintaining the corporate door access assets on its technicalities including the creation and deletion for head office-based employees
  • Provide on-site technical support for the new project of the company such as the preparation of grand opening of CityMalls nationwide
  • Ensuring and maintaining the CCTV system is properly working all the time of head office
  • Setup and maintain the Biometrics devices used for timekeeping under the corporate umbrella
  • Initiates new projects and activities under the IT department
  • Ensure the inventory of all IT Equipment assets within the corporate assets
  • Ensure the inventory of all email recipients prior to their creation until deletion including modification
  • Procuring and negotiating with the supplier of all employee requests relating to IT equipment under the corporate umbrella, as well as clearing their payments
  • Applying internet service available in the area for new offices and branches

IT/Marketing Assistant

CityMall Commercial Centers Inc.
07.2015 - 07.2016
  • Assisting walk-in customers to time-in on their every visit to the mall on a time-in capturing device prior to the Time-in Promotional event of the mall
  • Assisting all mall management employees with their software and hardware technical issues
  • Maintaining all IT Equipment devices, telecommunication, and in-house data cable of mall assets
  • Ensuring and maintaining the internet and network connectivity whether wired or wireless of mall management office, especially the free Wi-Fi program of the mall
  • Managing and maintaining the sound system for every mall event program
  • Handle all marketing activities and drive foot traffic and sales of the CityMall branch
  • Ensuring to install and maintain all marketing collaterals in all perimeters of the mall
  • Initiates projects and conduct activities of mall marketing programs and event
  • Assisting clerical work under mall supervision SOP, such as collecting sales from tenants, report any unnatural activities within the mall jurisdiction, filing and organizing

EC Inventory Encoder [Internship]

Government Service Insurance System
01.2015 - 05.2015
  • Encode all pensioner's data within the time-targeted period
  • Reboxing and ensuring all pensioner's data were properly assorted according to file lists given

Education

Bachelor of Science - Computer Engineering

National College of Science And Technology
Dasmarinas, Province Of Cavite, Philippines
03-2015

Skills

  • SAP ECC, MM & IM, BASIS, FICO, SD, PO, POSDM, and WMS (Warehouse Management System)
  • Office/Microsoft 365 Administration
  • VMware ESXi, IBM XClarity, IMM & Storwize, HPe Proliant, SUSE Linux Enterprise Server/YaST, and Windows Server 2012-2022
  • POS (Point-of-Sales), Maya and Verifone Bank Terminal, Barter POS Software, and ECR Integration
  • CMD, Linux Terminal, and Powershell
  • Ubiquity, HP Aruba and Ruckus, Mikrotik, Ruijie, and D-Link
  • pfSense, Untangle, clearOS, and Fortinet firewalls
  • cPanel, Web Hosting Management, DNS, FTP, and other email/web hosting related task
  • NVR/DVR CCTV (Hikvision & Dahua)
  • C, Java, C#, Visual Basic
  • NEC and Panasonic PABX
  • AutoCAD and SketchUp
  • Computer Hardware and Software Management and Troubleshooting
  • Computer Networking and Infrastructure
  • IT Services Management
  • 3rd Line IT Support
  • Technical Leadership
  • Project Manager
  • Critical Thinking
  • Analytical Skills
  • Solution Provider
  • Proactive
  • Fast and Self Learner
  • Multi-tasking
  • Versatile and Adoptable
  • Willingness to Render Overtime

Accomplishments

  • Enhanced auto replenishment and warehouse processes, implementing across department for increased productivity and profits.
  • Automating backup procedures by using cloud-mail based account for real-time backup.

Affiliations

  • Member, Mechatronics and Robotics Society of the Philippines

Certification

  • Computer Hardware Servicing NC II
  • Mechatronics Servicing NC II

Additional Information

Full Name: Edsar Alura Gatdula
Date of Birth: September 26, 1992
Place of Birth: San Juan City, Metro Manila, Philippines
Civil Status: Single
Height: 6'1"
Weight: 94.8 Kg.
Religion: Roman Catholic

Languages

Filipino
English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programsPaid sick leaveCareer advancementHealthcare benefitsTeam Building / Company RetreatsPaid time off

Software

SAP ECC

Office/Microsoft 365

VMware ESXi

IBM XClarity, IMM & Storwize

SUSE Linux Enterprise Server/YaST

Windows Server 2012-2022

Barter POS Software

CMD

Linux Terminal

Powershell

Ubiquity

HP Aruba and Ruckus

Mikrotik

Ruijie

D-Link Nuclias

CPanel

HikVision

Dahua

C

Java

C#

Visual Basic

NEC SV9300 PCpro

AutoCAD

SketchUp

HPe Proliant

Timeline

IT Officer

DoubleDragon Corporation
04.2024 - Current

IT Officer

MerryMart Grocery Centers Inc.
10.2020 - 04.2024

IT Assistant

DoubleDragon Properties Corp.
07.2016 - 10.2020

IT/Marketing Assistant

CityMall Commercial Centers Inc.
07.2015 - 07.2016

EC Inventory Encoder [Internship]

Government Service Insurance System
01.2015 - 05.2015

Bachelor of Science - Computer Engineering

National College of Science And Technology
Edsar Gatdula