Phoebe Wilson Tamba

Very organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused on maintaining thorough and accurate documentation of all activities with superb data entry, time management, technical abilities, consultation skills, and customer service skills. Have acquired sufficient experience providing quality administrative support to clients over 2 years. Very precise and organized with extensive knowledge of Microsoft offices and CRM use and also very committed to making sure a quality noise free home-based environment suitable for working from home and be knowledgeable with solutions-oriented problem-solving capabilities.

• Collaborated with a team of 10 Colleagues in the completion of Fully Booked Doctors Campaign
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• CERTIFIED CERF & EF SET with a score of 67
• Achieved highest recorded call set in a day by completing lead qualification through messaging on Facebook with accuracy and efficiency.
• Created Slack Workspace for my Boss to use as a company workspace since I joined his team as his Full Time Virtual Assistant
• Studied and presented to my Boss the little free tools that we can uterlize in Trello such as the "Attach File" tool which was really helpful for all his VA's to use for easy lead prospecting and filing of necessary information on the Trello Board
• Documented and resolved sales number/ day which led to getting our per/month sales goal up even without having clients to call.
• Supervised and asses the End of day reports of the other Virtual Assistant

My entire life was built around science and medicine as far as I can remember and when I faced a bit of financial hiccup, I ventured into this field of being a Virtual Assistance to pay for my tuition fees which along this remarkably journey I have learnt and acquired skills that I never thought I would posses and that is my testament to all my fellow peers when I meet with them. I will one day be a Doctor and look back on my journey or I will be a business owner, In the end we dream our own future into existence.

I am a very tenacious person. A very precise and one that likes getting things done in order. I preplanned my day before starting and always prepare for the unknown so I don't get caught off guard. I try to set goals for myself daily and better myself as I work through the week. If I have a lot of set backs yesterday with my given task, I reassess myself to see my mistake and find out solutions of how to do better so it's not time consuming wasting minutes on the same issues the next working day because time in money in any business industry and if you can learn to be time conscious and a problem solver, it gives your boss or supervisor the ability to trust you more and worry about much more pressing issues.

I go above and beyond just to prove to my boss/client why I was the best candidate for the position and it's not only that but I find a sense of accomplishment knowing I have outdo myself and I have competed a tasked without being asked or supervised. I never settle for less and google has always been the best learning tool as I have learn so much from it because I always research stuff I don't know and be knowledgeable about contents I am tasked to work on or even take short courses online so I have it in certification form so when I move on, I take that information with me and that to me is growth and how I see success.