Patrick James Malusay
December 20, 1994
Taytay, Rizal
Summary
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Overview
8
8
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Senior Process Executive
Cognizant Technology Solutions Philippines, Inc.
2023.02 - Current
Account - Molina Healthcare
Senior Process Associate
Tata Consultancy Services Limited - Philippines
2022.06 - 2023.01
Account - Cigna
Customer Service Representative
Wonders Corporation
2019.06 - 2020.12
Account - Chinese Restaurants in America (In-house)
Customer Service Representative
Teletech Philippines
2018.09 - 2019.03
Account - Doordash
Customer Service Representative
Quantrics Enterprise
2018.01 - 2018.07
Account - Bell Canada (In-house)
Customer Service Repesentative
The Results Companies
2017.04 - 2017.12
Account - Target
Education
Bachelor of Science - Marine Transportation
Technological Institute of The Philippies
Manila, Metro Manila 2011.06 - 2015.04
Skills
Ability to deliver superb customer service
Perform well under pressure
Critical Thinking
Ability to adapt right away to changes
Computer Literacy Program on all Microsoft Office Applications and Basic Internet & Programming
Languages
English
Upper intermediate (B2)
Certification
Computer Literacy Program on all Microsoft Office Applications and Basic Internet & Programming.
Interests
Reading Books
Watching Movies
Dancing
Character References
Name Address Contact No.
Aleta Katrina Gregorio Makati City 09057989722
Jovalyn Juaner Cebu City 09216736414
Raymond Pamintuan Muntinlupa City 09913849235
Timeline
Computer Literacy Program on all Microsoft Office Applications and Basic Internet & Programming.
2024-04
Senior Process Executive
Cognizant Technology Solutions Philippines, Inc.
2023.02 - Current
Senior Process Associate
Tata Consultancy Services Limited - Philippines
2022.06 - 2023.01
Customer Service Representative
Wonders Corporation
2019.06 - 2020.12
Customer Service Representative
Teletech Philippines
2018.09 - 2019.03
Customer Service Representative
Quantrics Enterprise
2018.01 - 2018.07
Customer Service Repesentative
The Results Companies
2017.04 - 2017.12
Bachelor of Science - Marine Transportation
Technological Institute of The Philippies
2011.06 - 2015.04