Patricia Loy Torres-Enriquez
Samal, Bataan
Summary
Experienced store manager with a strong understanding of the importance of effective management in business success. Proven ability to lead and motivate professional teams, driving them towards achieving business objectives and ensuring smooth operations. Known for consistently exceeding expectations in terms of quality, safety, and efficiency, establishing a reliable reputation. Demonstrates authoritative leadership style and inspires team members to reach their full potential and achieve success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Selling Department Manager (Childrens Fashion)
Wearable MBC Inc. (SM Retail Fashion)
04.2023 - 08.2024
- Accountable for strategically planning, controlling, and directing selling activities and personnel to achieve sales targets consistently. I diligently execute approved strategies to meet or exceed sales targets and implement effective measures to control operational expenses. Also, I manage approved measures to increase return/sales on selling space and oversee efficient receiving and inventory management to maintain optimal stock levels. I collaborate with the visual merchandising team to develop merchandising plans and prioritize high customer satisfaction by quickly resolving issues with expert service. Furthermore, I work with leadership to develop and implement action plans to protect company assets and ensure profitability, and I implement promotions to drive sales and enhance brand awareness.
Assistant Restaurant Manager
Inaisa Foods Corporation (JOLLIBEE)
05.2016 - 02.2023
- Led the Service team for almost a year, ensuring total customer satisfaction and maintaining fast store service. Responsible for crew training, hitting daily sales targets, and reducing workflow inconsistencies. Recruited and trained capable staff, resolved customer concerns, managed human resources, and set aggressive targets for employees. Developed personnel, improved employee relations, and cross-trained existing employees to maximize team performance.
Education
Bachelor of Science - Industrial Technology Major in Food Technology
Bataan Peninsula State University
Balanga, Province Of Bataan, Philippines04.2014
High School Diploma -
Bataan National High Schoool
Balanga, Province Of Bataan, Philippines04.2010
Skills
- Customer Service
- Staff Management
- Problem-Solving
- Goals and performance
- Retail Management
- Work Planning and Organization
- Operations Management
- Administration and Reporting
- Business Analysis and Reporting
Languages
English
Certification
Virtual Assistant Training Certificate
Social Media Management Certificate
Google Workspace Certificate
Graphic Design and Canva Course Certification
Google Ads Video Certification
Google Ads Display Certification
Google Analytics Certification
Google Ads Search Certification
AI-Powered Shopping Ads Certification
BASIC OPERATIONS TRAINING PROGRAM FOR MANAGER
Shift Management and Feedback Management System
BASIC OCCUPATIONAL SAFETY AND HEALTH (Safety Officer 1)
Additional Information
• Age: 30 years old
• Place of Birth: Samal, Bataan, Philippines
• Height: 5'1 ft
• Weight: 63 kg
• Citizenship: Filipino
• Date of birth: 03/09/1994
• Gender: Femal
• Date of birth: 03/09/1994
• Gender: Female
• Spouse's Name: Erest Layug Enriquez
• Marital Status: Married
• Religion: IEMELIF
Timeline
Selling Department Manager (Childrens Fashion)
Wearable MBC Inc. (SM Retail Fashion)
04.2023 - 08.2024
Assistant Restaurant Manager
Inaisa Foods Corporation (JOLLIBEE)
05.2016 - 02.2023
Bachelor of Science - Industrial Technology Major in Food Technology
Bataan Peninsula State University
High School Diploma -
Bataan National High Schoool
Virtual Assistant Training Certificate
Social Media Management Certificate
Google Workspace Certificate
Graphic Design and Canva Course Certification
Google Ads Video Certification
Google Ads Display Certification
Google Analytics Certification
Google Ads Search Certification
AI-Powered Shopping Ads Certification
BASIC OPERATIONS TRAINING PROGRAM FOR MANAGER
Shift Management and Feedback Management System
BASIC OCCUPATIONAL SAFETY AND HEALTH (Safety Officer 1)
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