Nico Andre Luzon
Tacloban City, Province Of Leyte,LEY
Summary
Entrepreneurial and customer-focused individual with nearly two years of experience managing an online thrift business through Instagram, Facebook, and Carousell. Skilled in product presentation, logistics coordination, sales recording, , and maintaining strong customer relationships. Passionate about delivering quality service and eager to expand skills while contributing to a dynamic team.
Overview
3
3
years of professional experience
Work History
Online Seller (owner)
Self-employed
10.2023 - Current
- Active selling in Instagram (@His_Closet2023), Facebook and Carousell.
- Coordinated with couriers for nationwide shipping.
- Built and managed an online thrift shop with 1,000+ followers and consistent monthly sales.
- Managed inventory, tracked sales, and handled inquiries and complaints.
- Achieved a 90% customer satisfaction rate based on repeat buyers and positive feedback.
- Conducted product photoshoots, edited background, and designed marketing posts.
Wedding Coordinator Associate
Von Taster Passion Projects
03.2023 - 09.2023
- Developed floor plans and seating arrangements, optimizing space utilization for guest comfort.
- Implemented contingency plans for unexpected issues, maintaining event flow and guest satisfaction.
- Provided on-site support during events, addressing concerns and ensuring timely service.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
Education
Bachelor of Science - Tourism Management
Leyte Normal University
Tacloban City, Province Of Leyte, Philippines07-2023
High School Diploma -
Leyte National High School
Tacloban City, Province Of Leyte, Philippines03-2019
Skills
- Social Media Marketing (Facebook, Instagram, Carousell)
- Customer Service & Communication
- Product Photography & Photo Editing
- Inventory & Order/Shipping Management
- Sales Negotiation
- Content Creation
- Basic Bookkeeping
- Microsoft Office
- Data Entry & Typing
- Problem Solving
- Attention to detail
- Singing
- Fashion
Timeline
Online Seller (owner)
Self-employed
10.2023 - Current
Wedding Coordinator Associate
Von Taster Passion Projects
03.2023 - 09.2023
Bachelor of Science - Tourism Management
Leyte Normal University
High School Diploma -
Leyte National High School
Photography, Singing, social media management, travelling, thrifting, gaming, entrepreneurship,
Singing - Passionate about music. Loves to sing.
Thrifting/Fashion - Enthusiastic about sustainable fashion and finding unique items.
Photography enjoy capturing creative visuals.
Social media management - Managing online pages.
Travelling - Love exploring new places
Gaming - Interested in strategy and interactive entertainment for relaxation.
Entrepreneurship - Passionate about turning ideas into ventures and building customer connections.