Nenia Rose Hermosa

Primarily responsible in supervising the HR team including those who are assigned in co-owned dealership offices.

MAJOR RESPONSIBILITIES:

Timekeeping:

1. Closely monitors employee’s attendance records.

2. Timely and accurately processes overtime of UAAGI employees.

3. Ensures that all employees receive their salaries on time including newly hired.

4. Ensures timely holding of salaries of separating employees; two (2) cut-offs for regular employees and one (1) cut-off for probationary employees.

5. Reviews employee time-in and time-out, extract data if needed from AMS for attachment and completeness of payroll sheet.

6. Reviews employees’ attendance and reconcile it with the forms filed.

7. Extracts monthly tardiness report and ensures that the said reports are given to HR Accounts not later than every 10th day of the month for preparation of Notice to Explain.

8. Accurately prepares manual computation of late submitted overtime forms.

9. Reviews the accuracy of attendance encoded by HBD Admin asst. as well as the encoded overtime.

10. Compiles all payroll documents and archive as necessary.

Compensation:

1. Accurately and timely processes payroll and ensures that all payroll reports are submitted to Accounting Dept. not later than three (3) days after every cut-off.

2. Accurately computes separated employee’s last pay which includes held payroll, leave conversion, payables, etc.

3. Timely and accurately prepares Authority to Deduct for employee’s advances.

4. Reconciles and processes payroll adjustments

5. Ensures strict compliance and update on mandatory wage orders.

6. Timely prepares and issues Pay slips.

7. Accurately and timely prepares Recommended Personnel Action (RPA) and Notice of Approved Personnel Action (NAPA).

8. Perform other tasks that may be assigned by immediate head.

In-charge of CCTV Monitoring (Special Assignment):

1. Opens the CCTV monitor every morning during working days and closes it before leaving the company premises.

2. Ensures that the CCTV monitors in the company premises are all working.

3. Reports the unresponsive cameras to the MSD department to diagnose the problem.

ISO Document Controller of the Company: (Special Assignment)

1. Maintains good document practices and manage records with the Quality Management System (QMS)

2. Review and process documents ad records change request in the QMS.

3. Physically and electronically organize and store documents per Department. Collect, stamp, sign and reproduce as following set standards.

4. Manage up-to-date version of Controlled documents and archive records as necessary.

5. Retrieval of requested documents of each department/division.

6.Notify personnel of updated document versions - effectivity dates. etc.

7. Print and distributes documents as necessary.

8. Follow document retention procedures.

9. Maintain and update quality-related spreadsheets and monitoring.

• Oversaw timely and accurate Philippine Customs filings and related documents to facilitate communications flow.
• Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Coordinated company product shipments and international transactions to eliminate freight delays.
• Obtained necessary import and export licenses and permits for shipments.
• Advised customers on transportation options, types of carriers or shipping routes.
• Created and transmitted accurate documentation to governmental agencies for import activities.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Answered telephone inquiries on checking loans, and lines of credit.
• Ensures customer's confidential documents are properly stored and archived.

• Kept detailed records of sales and customer information in Sales report software, updating database regularly to maintain top-notch service.
• Handled customer inquiries through phone calls and accepts customers' orders through phone calls and e-mails.
• Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
• Improved productivity by increasing customer communication and responding to feedback.
• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Compiled client profiles and entered information into operating system.

• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Oversaw and managed hiring end-to-end process.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
• Timely and accurately monitored employees attendance record.
• End-to-end process of employees weekly and semi-monthly payroll.
• Handled Four (4) construction sites with more Four hundred (400) employees in total.
• Traveled once a month throughout Panay Island and Negros Island to source qualified applicants.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Ensures our warehouse has sufficient supplies and maintains quality as necessary.
• Responded to inquiries by answering telephone calls, in-person questions and emails.