Myrish Clarence Mappala

• - Managed business emails, client inquiries, and follow-ups.
• - Scheduled and coordinated appointments.
• - Assisted in handling social media accounts.
• - Provided administrative support for real estate tasks.
• Remote

- Communicated with banks and creditors to negotiate settlements on behalf of clients.

- Managed debt negotiation and settlement processes, ensuring favorable terms for clients.

- Provided best-in-class BPS services, including financial services, product and equipment logistics support, and e-commerce management.

- Assisted clients with debt management strategies, offering clear explanations and solutions tailored to their financial situations.

- Maintained accurate records of settlements, payments, and client communications for compliance and reporting.

• - Supervised admin team, evaluated performance, and ensured compliance.
• - Managed front desk team and resolved operational issues.
• - Oversaw head office expenses and submitted reports.
• - Mentored and trained new staff.
• - Supervised payments, billing, and clerical tasks.

• - Delivered administrative support to managers.
• - Prepared reports and data analysis.
• - Managed data entry and filing.
• - Responded to calls and emails efficiently.
• - Processed accounting transactions and supported forecasting.
• - Coordinated travel and accommodations.

• - Built strong client relationships and exceeded sales goals.
• - Handled inquiries, orders, upgrades, and complaints.
• - Provided accurate account information to resolve customer issues.

• - Facilitated inter-department communications.
• - Maintained office equipment and supported accurate data input.