Watching movies, Playing mobile games, Reading books, listening music, and Cooking
Mylene Guiyab Bangayan
BPO Analysts
Manila
Summary
Dynamic Sales Coordinator at Pherica International Corporation with a goal-oriented mindset and exceptional leadership skills. Enhanced efficiency in order processing workflows and improved client retention through strategic relationship management. Proficient in data entry and customer communication, driving productivity and revenue growth while supporting team success.
Overview
3
3
Certifications
17
17
years of professional experience
Work History
Content Moderator
Accenture, Inc.
01.2018 - Current
- Reviewed user-generated content for compliance with community guidelines and policies.
- Identified and flagged inappropriate content to maintain platform integrity.
- Utilized moderation tools to track performance metrics and ensure timely responses to flagged content.
- Provided constructive feedback on content trends to enhance quality assurance processes.
- Adapted quickly to changing guidelines and policies, ensuring consistent application across all platforms.
- Led initiatives to refine content review processes, improving accuracy in decision-making outcomes.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
Sales Coordinator
Pherica International Corporation
09.2016 - 09.2017
- Assisted in preparing detailed sales reports and forecasts for executive review.
- Organized training sessions for new sales staff to enhance product knowledge.
- Monitored inventory levels, collaborating with logistics to optimize stock availability.
- Developed and maintained relationships with key clients to improve satisfaction and retention.
- Implemented process improvements that increased efficiency in order processing workflows.
- Supported the execution of marketing campaigns aligned with sales goals and objectives.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Coordinated product demonstrations to showcase key features for sales prospects.
Family Bussines
Parents
01.2010 - 07.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Polical Science
Cagayan State University
Carig Campus,Tuguegarao City, Cagayan03.2014
High School Diploma -
Cagayan National High School
Tuguegarao City, Cagayan03.2010
Ugac Elementary School
Ugac Sur, Tuguegarao City, Cagayan03.2006
Skills
Customer communication
Data entry
Goals and performance
Strong enthusiasm
Exceptional leader
Analytical thinking
Goal-oriented mindset
Schedule management
Strategic planning
Certification
Dairy Cattle Raising
Interests
Timeline
Content Moderator
Accenture, Inc.
01.2018 - Current
Sales Coordinator
Pherica International Corporation
09.2016 - 09.2017
Family Bussines
Parents
01.2010 - 07.2016
Bachelor of Science - Polical Science
Cagayan State University
High School Diploma -
Cagayan National High School
Ugac Elementary School