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Skilled editor with background in managing content across various platforms, from digital media to print publications. Bring comprehensive understanding of content creation, proofreading, and editorial oversight to ensure accuracy and coherence. Possess strong command over language and adept at enhancing readability while maintaining author's voice. Successfully improved content engagement through targeted editing strategies and collaborative work with writers to refine articles for publication readiness.

Accountant with three years of experience specializing in accounting, auditing, budgeting, and tax for diverse organizations. Advanced knowledge of generally accepted accounting principles and practices. Fosters transparency, understanding, and ownership of financial reports and operational metrics across the organization. Thorough knowledge of applicable laws and regulations. Significant experience in customer service, including handling, communication, and patience. Aspires to be a perfect employee and aims for constant growth.

Vigilant Content Moderator known for high productivity and efficient task completion. Skilled in content analysis, digital literacy, and community management to ensure safe online environments. Excel in critical thinking, empathy, and communication to navigate complex interactions and uphold platform standards.
1 year & 7 months of experience in customer service roles, with a proven track record of exceeding customer expectations. Strong verbal and written communication skills, with the ability to effectively communicate with customers across various channels. Proficient in using customer relationship management (CRM) software to manage customer interactions and resolve issues efficiently. Excellent problem-solving abilities and a proactive approach to resolving customer complaints and inquiries. Ability to work collaboratively in a team environment and adapt to changing priorities and workflows.

Reviewing, submitting, and ensuring that all documentation provided is as per Client quality formatting requirements.
IHG experiences :
-Practical training in managing fire situations
-Oral courses with safety
-Oral courses to deal with guests
-Coordination of appointments and sessions

MARIE YVONNE R. ESPINA

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Content Moderator

Sales Representative

Prepaid Technical Specialist

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BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, BUSINESS MANAGEMENT

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