Summary
Overview
Work History
Education
Skills
Certification
Language
References
Training
Disclaimer
Timeline
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Michelle L. Cuento

Michelle L. Cuento

batangas

Summary

To leverage my expertise, drive, and passion to contribute to a dynamic organization, while continuously enhancing my skills and achieving professional excellence.

Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Room Attendant

Paradores Del Castillo
03.2022 - 04.2024
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Checked appliances in guest rooms to determine good working order.

Delivery Driver

Xentro Mall
05.2019 - 06.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Business owner

Food Cart Business
01.2016 - 01.2017
  • Managed daily operations, including sales, inventory, and customer service.
  • Handled budgeting, pricing, and financial records to ensure profitability.

Accounting Staff

Camella Homes
01.2000 - 01.2002
  • Encoded and maintained accurate records of house titles and property-related documents.
  • Processed payroll transactions, ensuring timely and accurate salary disbursement for employees.
  • Managed financial data entry and updated accounting systems with relevant transactions.
  • Assisted in reconciling accounts and verifying financial documents for accuracy.
  • Prepared reports and supported the finance team with administrative tasks.

Tutor

Teach Study Center
01.1998 - 01.2000
  • Provided one-on-one or group tutoring sessions to enhance student learning.
  • Assisted with homework, exam preparation, and concept reinforcement.
  • Developed personalized lesson plans to improve academic performance.

Education

Bachelor of Business Administration -

Polytechnic University of the Philippines
01.2001

Secondary Education - undefined

Saint Peter School
01.1996

Primary Education - undefined

Calauag Central School
01.1991

Skills

  • Problem-Solving
  • Communication Skills
  • Time Management
  • Organization Skills
  • Customer Service
  • Teamwork
  • Housekeeping knowledge
  • Professional appearance
  • Cleaning techniques
  • Bed making proficiency

Certification

  • Tesda NCII Housekeeping, Batangas, Philippines, February, 2025
  • Tesda NCII Facial and Makeup, Batangas, Philippines, December, 2018
  • Tesda NCII Massage, Batangas, Philippines, March, 2018

Language

English
Filipino

References

Ruth, Bautista, Assessment Manager, 043 020 652, Scentia Vox

Training

TESDA NCII TRAINING, Batangas, Philippines, February, 2025

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Timeline

Room Attendant

Paradores Del Castillo
03.2022 - 04.2024

Delivery Driver

Xentro Mall
05.2019 - 06.2021

Business owner

Food Cart Business
01.2016 - 01.2017

Accounting Staff

Camella Homes
01.2000 - 01.2002

Tutor

Teach Study Center
01.1998 - 01.2000

Secondary Education - undefined

Saint Peter School

Primary Education - undefined

Calauag Central School

Bachelor of Business Administration -

Polytechnic University of the Philippines

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Michelle L. Cuento