Reynaldo Ragas

Summary

Dynamic hotel management professional with a proven track record at Torre Venezia Suites, enhancing guest satisfaction through exceptional service and effective team leadership. Skilled in housekeeping and inventory management, I foster collaboration and drive continuous improvement, achieving high cleanliness standards and reducing operational costs while maintaining a positive work environment.

Work History

Room Attendant

The Alpha Suites

Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Responded to guest requests for assistance, toiletries, and personal care items.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Ensured positive guest experiences with prompt response to special requests and additional services.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
Inspected guest rooms to replenish soap, paper towels and toiletries.
Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Replenished guest room water glasses, toiletries, and paper products.
Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
Performed laundry duties for improved efficiency and faster room turnover times.
Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
Transported and stored guest luggage to provide safekeeping of personal belongings.
Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
Contributed to positive guest feedback with attention to detail in arranging room amenities and supplies.
Enhanced team efficiency, collaborated closely with colleagues to ensure swift turnaround of rooms.
Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
Assisted in maintaining inventory levels of cleaning supplies, proactively reported low stock to management.
Increased guest satisfaction, promptly responded to requests for extra towels, pillows, and other amenities.
Optimized guest experience by discreetly performing room services without disturbing guests.
Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
Contributed to hotel aesthetics, assisted in seasonal decoration of rooms and public areas.
Supported hotel's green initiatives, minimized waste and correctly separated recyclables during cleaning duties.
Maintained high levels of cleanliness, regularly vacuumed floors, dusted furniture, and cleaned windows.
Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
Ensured operational excellence, adhered to all hotel policies and procedures during cleaning duties.
Streamlined room preparation process, organized cleaning carts and supplies for efficient use.
Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.
Ensured safety and hygiene by replacing used towels and linens with fresh ones.
Improved cleaning efficacy, utilized eco-friendly and effective cleaning agents.
Fostered positive work environment, shared best practices with new team members.
Maintained guest privacy and security by following hotel protocols during room entry and cleaning.
Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
Enhanced guest experience, carefully checked for and reported any room damages or issues to maintenance.
Handled requests for extra linens, toiletries and other supplies.
Changed bed linens and collected soiled linens for cleaning.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Completed special housekeeping actions such as turning mattresses on set schedule.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Hotel Manager

Torre Venezia Suites

Developed and implemented marketing strategies to promote hotel services.
Established a positive work culture that promoted teamwork, collaboration, and employee morale.
Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Increased customer service ratings through personable service.
Reduced operating expenses by negotiating with vendors and optimizing resource management.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
Analyzed and evaluated business data to identify opportunities for improvement.
Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
Provided services efficiently and with high level of accuracy.
Monitored safety procedures to ensure a secure environment for both guests and employees.
Provided exceptional service and assistance to guests upon check-in.
Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
Offered appropriate reservation options based on expected attendees when coordinating events.
Coordinated renovations projects, minimizing disruptions to guests while improving the overall aesthetic of the property.
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Improved the quality of food offerings in on-site restaurants by working closely with chefs on menu development and presentation techniques.
Monitored and evaluated performance of personnel to confirm compliance with standards.
Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
Streamlined check-in/check-out processes by introducing new technology solutions, reducing wait times for guests.
Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Developed and implemented strategies to optimize operational efficiency and maximize profits.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
Maintained strict adherence to budgetary guidelines while allocating resources effectively across departments.
Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
Cultivated lasting relationships with key community members via outreach efforts aimed at fostering support for our business among locals.
Developed comprehensive emergency response plans to prioritize safety during crisis situations.
Collaborated with sales teams on promotional strategies designed to drive increased interest in lodging at our establishment.
Enhanced revenue by creating and promoting attractive package deals, targeting both new and returning guests.
Maintained compliance with health and safety regulations, ensuring safe environment for both guests and staff.
Responded to guest complaints with effective solutions, turning potential negative experiences into positive ones.
Led team of 50+ staff, fostering culture of excellence and teamwork that significantly reduced staff turnover rates.
Enhanced hotel's online presence by optimizing website and engaging with guests through social media platforms.
Oversaw daily financial transactions, ensuring accuracy in billing and improving hotel's financial health.
Elevated guest satisfaction scores by implementing customer-first service strategy that focused on personalized guest experiences.
Oversaw renovation projects to modernize facilities, ensuring minimal disruption to hotel operations and guest satisfaction.
Initiated community outreach programs to boost hotel's local engagement and reputation.
Fostered partnerships with local businesses to enhance guests' experience and promote local tourism.
Improved operational efficiency with introduction of new inventory management system, streamlining supply chain processes.
Streamlined check-in and check-out processes to minimize wait times and improve guest satisfaction.
Organized staff training programs to elevate service standards, directly impacting guest feedback scores.
Managed crisis situations, maintaining guest safety and satisfaction during unexpected events.
Coordinated all hotel operations to ensure seamless service delivery, resulting in enhanced guest experience.
Implemented energy-saving measures, reducing operational costs without compromising on guest comfort.
Analyzed market trends to adjust pricing strategies, keeping hotel competitive while maximizing profits.
Conducted regular performance reviews, identifying areas for improvement and implementing strategies to address them.
Developed and executed marketing strategies that increased hotel visibility and occupancy rates.
Negotiated contracts with suppliers, achieving cost savings while maintaining quality standards.
Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Developed and implemented promotional strategies to increase occupancy.
Fostered safe lodging environment with reliable and effective security services.

Area Supervisor

Wilserv Cooperative

Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Provided ongoing coaching to staff members, promoting skill development and career progression.
Increased customer satisfaction with enhanced staff training and regular performance evaluations.
Established clear objectives for each reporting period that aligned with company-wide goals.
Planned sequence of operations and established schedule.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
Conducted routine inspections to check quality and compliance with established specifications.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
Tracked hours and inventory usage, and prepared associated reports.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Implemented marketing strategies to increase brand awareness and attract new customers.
Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.
Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with regulations.
Enhanced team communication and efficiency by introducing weekly meeting for sharing updates and resolving issues.
Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
Led team to exceed sales targets for five consecutive quarters through effective coaching and leadership.
Harmonized efforts of different teams to ensure smooth operations during peak hours and special events.
Spearheaded sustainability initiative, reducing waste and energy consumption across all supervised areas.
Tailored training programs to meet unique needs of each team member, boosting overall skill levels.
Enhanced operational efficiency with introduction of streamlined inventory management system.
Conducted detailed market analysis to identify and capitalize on emerging trends, driving sales growth.
Increased customer loyalty by implementing rewards program tailored to frequent shoppers.
Achieved significant cost savings, negotiating favorable contracts with new suppliers.
Fostered strong relationships with local communities by organizing and participating in charity events.
Improved team morale and productivity by implementing monthly recognition program for outstanding performance.
Reduced employee turnover by fostering supportive and inclusive work environment.
Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.

Security Administrator

Zero Gravity LLC, Dubai UAE

Audited user accounts regularly, identifying suspicious activities and mitigating potential risks.
Reduced system downtime by proactively monitoring infrastructure and resolving potential threats before they escalated.
Enhanced network security by implementing advanced intrusion detection systems and conducting regular vulnerability assessments.
Conducted thorough after-action reviews following major incidents or exercises to identify lessons learned and areas for improvement, strengthening the organization''s overall security posture.
Performed risk assessments for new technologies, ensuring their secure integration into the existing infrastructure.
Implemented effective password policies, resulting in reduced unauthorized access incidents.
Maintained documentation of security procedures and protocols, enabling effective knowledge sharing among team members.
Led safety training for Number employees, providing best practices, and techniques to use in dangerous situations.
Assisted in developing business continuity plans, preparing the organization for disaster recovery scenarios.
Spearheaded cybersecurity initiatives, fostering a culture of security awareness throughout the company.
Coordinated with vendors to evaluate and implement best-in-class security solutions tailored to organizational needs.
Established strong relationships with law enforcement agencies to facilitate information sharing during investigations of cybercrime incidents.
Provided training to staff on cybersecurity awareness, leading to a decrease in phishing attacks and data breaches.
Managed firewall configurations and maintained up-to-date rulesets to protect sensitive data from external threats.
Developed comprehensive security plans for projects, ensuring compliance with industry standards and regulations.
Optimized security tools usage by constantly evaluating their effectiveness and recommending upgrades or replacements as needed.
Monitored threat landscape trends continuously, adapting strategies accordingly to maintain robust defenses against emerging risks.
Streamlined incident reporting processes, expediting response times during critical events.
Collaborated with cross-functional teams for efficient incident response management during security events.
Updated software patches promptly, safeguarding the organization against known vulnerabilities.
Ensured compliance with data privacy regulations by implementing strict controls over personal information storage and processing methods.
Investigated incidents and wrote reports.
Conducted drills to keep security staff on alert and proficient with established plans.
Kept team compliant with security protocols and appearance standards.
Oversaw team of security officers and managed scheduling and performance evaluations.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Coordinated protective service operations with other emergency response agencies.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
Supervised team of Number security personnel during shift.
Responded swiftly to security incidents and effectively resolved security issues.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Managed security policies and procedures to promote safety and security of personnel and assets.
Investigated and resolved security breaches to protect organization and corporate assets.
Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Delivered regular security awareness programs to educate personnel on security measures and protocols.
Established and maintained close working relationships with local law enforcement officers.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Developed and maintained emergency response plans to promote fast and effective action during crises.
Evaluated security systems and procedures to identify areas for improvement.
Coordinated with IT personnel regarding security of digital assets and information systems.
Determined security budgets and identified opportunities to optimize resource utilization.
Cultivated relationships with external security vendors to make additional security resources available if necessary.

Senior Housekeeping Supervisor

Burj Al Arab LLC, Dubai UAE

Oversaw daily room assignments for the entire housekeeping team to maximize efficiency while maintaining high-quality results.
Collaborated with hotel management to improve the overall guest experience by addressing specific concerns related to housekeeping services.
Reduced employee turnover within the housekeeping department through consistent mentoring, training, and recognition programs that fostered a supportive work environment.
Implemented effective communication channels between housekeeping staff and other departments, resulting in improved cross-functional collaboration and problem-solving capabilities.
Resolved guest issues promptly by addressing concerns related to room cleanliness or maintenance needs professionally and courteously.
Contributed to the development of long-term strategies for continuous improvement within the housekeeping department by staying current on industry trends and incorporating new ideas or technologies where applicable.
Conducted regular inspections of assigned areas to ensure compliance with cleanliness and safety standards, ensuring a safe environment for both guests and staff.
Managed scheduling for housekeeping staff to ensure adequate coverage during peak hours or special events, maintaining optimal service levels.
Managed departmental budget by closely monitoring expenses related to staffing, supplies, and equipment, ensuring financial goals were met without sacrificing quality standards.
Coordinated with maintenance teams to address any required repairs or preventative measures in guest rooms or common areas timely fashion.
Prioritized safety guidelines and maintained up-to-date knowledge of industry best practices to ensure a hazard-free work environment for staff.
Enhanced overall guest satisfaction by implementing efficient housekeeping procedures and maintaining high standards of cleanliness.
Developed strong relationships with vendors, suppliers, and contractors to secure the best prices on high-quality products and services.
Trained and mentored junior housekeeping staff, improving their skills and performance levels.
Implemented energy-saving initiatives within the department such as recycling programs or use of eco-friendly cleaning products leading to cost savings without compromising quality.
Conducted regular performance reviews for housekeeping staff, providing constructive feedback and identifying areas for improvement or growth opportunities.
Developed efficient inventory management systems for cleaning supplies, reducing waste and lowering expenses.
Conducted regular room inspections to verify compliance with housekeeping standards.
Streamlined room cleaning processes for faster turnover times, resulting in increased guest satisfaction ratings.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Communicated repair needs to maintenance staff.
Increased employee performance through effective supervision and training.
Placed orders for housekeeping supplies and guest toiletries.
Disposed of trash and recyclables each day to avoid waste buildup.
Worked with front desk to respond promptly to all guest requests.
Trained and mentored all new personnel to maximize quality of service and performance.
Evaluated employee performance and developed improvement plans.
Managed laundry sorting, washing, drying, and ironing.
Completed schedules, shift reports, and other business documentation.
Trained and mentored new staff on cleaning and safety protocols.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Scheduled and prioritized tasks to staff, overseeing work completion.
Addressed customer feedback and complaints to maximize satisfaction.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored staff performance and provided feedback to drive productivity.
Coordinated with outside vendors to provide supplies and equipment for staff.
Maintained required records of work hours, budgets and payrolls.
Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Established and enforced safety protocols and guidelines for staff.
Conducted regular audits of public spaces and staff work areas to maximize quality control.
Completed financial tasks by estimating costs and preparing and managing budgets.
Developed and implemented staff recognition programs to motivate and reward employees.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Developed and maintained comprehensive inventory system to track equipment and supplies.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Housekeeping Supervisor

Mina A Salam LLC, Dubai UAE

Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
Fostered culture of respect and teamwork, leading by example and addressing conflicts promptly.
Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
Monitored compliance with all local regulations regarding waste management and sanitation standards.
Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
Implemented eco-friendly cleaning practices, significantly reducing use of harmful chemicals.
Streamlined scheduling process, accommodating both employee preferences and operational requirements.
Reduced complaints related to room cleanliness by conducting thorough training sessions on modern cleaning techniques.
Improved efficiency, introducing digital task management system for tracking housekeeping duties.
Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
Negotiated with suppliers to secure cost-effective purchasing agreements for cleaning supplies.
Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
Facilitated smooth operations during peak seasons, managing additional temporary staff effectively.
Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
Developed comprehensive training manual for new hires, significantly reducing onboarding time.
Conducted regular room inspections to verify compliance with housekeeping standards.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Communicated repair needs to maintenance staff.
Increased employee performance through effective supervision and training.
Placed orders for housekeeping supplies and guest toiletries.
Disposed of trash and recyclables each day to avoid waste buildup.
Worked with front desk to respond promptly to all guest requests.
Trained and mentored all new personnel to maximize quality of service and performance.
Evaluated employee performance and developed improvement plans.
Managed laundry sorting, washing, drying, and ironing.
Completed schedules, shift reports, and other business documentation.
Trained and mentored new staff on cleaning and safety protocols.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Scheduled and prioritized tasks to staff, overseeing work completion.
Addressed customer feedback and complaints to maximize satisfaction.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored staff performance and provided feedback to drive productivity.
Coordinated with outside vendors to provide supplies and equipment for staff.
Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
Maintained required records of work hours, budgets and payrolls.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Established and enforced safety protocols and guidelines for staff.
Conducted regular audits of public spaces and staff work areas to maximize quality control.
Completed financial tasks by estimating costs and preparing and managing budgets.
Developed and implemented staff recognition programs to motivate and reward employees.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Developed and maintained comprehensive inventory system to track equipment and supplies.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Education

No Degree - Bachelor of Science And Marine Transportation

Philippine Maritime Institute, Quezon City

No Degree - Civil Engineering

Polythectic University of The PHILIPPINE, Sta. Mesa Quezon City

High School Diploma -

St. Joseph College, E. Rodriguez Ave. Quezon City

04-1990

Skills

Guest relations

Lost and found procedures

Maintenance reports

Housekeeping

Cleaning techniques

Teamwork

Room preparation

Inventory and supply

Materials storage

Housekeeping knowledge

Safety awareness

Linens and toiletries replacement

Trash waste and removal

Bed making proficiency

Safety procedures

Sanitation practices

Work prioritization

Professional appearance

Infection control

Documentation

Hospitality industry

Teamwork orientation

Laundry expertise

Energy conservation

Cross-training readiness

Initiative-taking

Project management

Stress tolerance

Corporate compliance

Maintenance

Mentoring and training

Detail-oriented

Written and oral communications

Linen replacement

Appliance maintenance

Corporate standards

Room inspection

Floor washing

Guest room confidentiality

Chemicals disposal

Front desk communications

Janitorial services

Floor waxing

Storeroom management

Brass polishing

Cleaning bathrooms

Problem-solving

Multitasking and prioritizing

COVID-19 safety procedures

Time management

Multitasking Abilities

Equipment disinfection

Problem-solving abilities

Analytical thinking

Customer service

Interior and exterior cleaning

Attention to detail

Floor vacuuming

Quality assurance

Supply stocking

Meeting room preparation

Task prioritization

Steam-operated sterilizers

Staff training

Floor cleaning, polishing, and waxing

Lost and found management

Deep cleaning protocols

Health and safety compliance

Data entry

Self motivation

Continuous improvement

Effective communication

Sorting and washing laundry

Excellent communication

Team building

Decision-making

Active listening

Building maintenance

Multitasking

Ceiling fan cleaning

Teamwork and collaboration

Room maintenance scheduling

Commercial cleaning

Written communication

Mopping and sweeping

Adaptability and flexibility

Upholstery cleaning

Process improvement

Sweeping and mopping

Adaptability

Restroom detailing

CDC sanitation guidelines

Restroom servicing

Window cleaning

Window washing

Interpersonal skills

Problem-solving aptitude

Repair service coordination

Professional demeanor

Accomplishments

Employees of the month

Certified First Aider

Affiliations

Dubai UAE

Timeline

Room Attendant - The Alpha Suites

Hotel Manager - Torre Venezia Suites

Area Supervisor - Wilserv Cooperative

Security Administrator - Zero Gravity LLC, Dubai UAE

Senior Housekeeping Supervisor - Burj Al Arab LLC, Dubai UAE

Housekeeping Supervisor - Mina A Salam LLC, Dubai UAE

Philippine Maritime Institute - No Degree, Bachelor of Science And Marine Transportation

Polythectic University of The PHILIPPINE - No Degree, Civil Engineering

St. Joseph College - High School Diploma,