Michelle Diaz
Registered Nurse
Paranaque City
Summary
Compassionate Nurse with a proactive approach and strong problem-solving abilities. Committed to leveraging communication skills to enhance team success and drive positive patient outcomes. Eager to embrace new challenges while supporting organizational objectives with dedication.
Overview
1
1
Language
16
16
years of professional experience
Work History
PHRN nurse reviewer (Claim Summarization)
Shearwater Health
09.2024 - Current
- Conducted thorough claim reviews, ensuring compliance with healthcare regulations and improving accuracy.
- Collaborated with interdisciplinary teams to resolve claim discrepancies and enhance operational efficiency.
- Developed comprehensive claim summaries that supported timely decision-making and streamlined processes.
- Mentored junior reviewers on best practices for claim analysis and documentation standards.
- Utilized advanced software tools to streamline claim processing and maintain meticulous records.
- Ensured compliance with regulatory requirements through meticulous documentation of cases, findings, and recommendations.
- Streamlined workflow processes by identifying inefficiencies in medical review procedures and implementing necessary improvements.
Occupational Health Nurse – Senior Project Nurse
Archipelago Builders Corporation
05.2021 - 04.2024
- Provided direct nursing care and support, ensuring timely response to employee health needs and emergencies.
- Evaluated health policies and procedures, driving improvements that enhanced overall workplace safety standards.
- Improved employee health by implementing comprehensive wellness programs and initiatives.
- Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.
- Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Developed targeted injury prevention programs through careful analysis of incident trends, leading to fewer workplace accidents.
- Assisted with accident investigation program to identify root cause of incidents and near-misses.
- Coordinated with external healthcare providers to ensure seamless continuity of care for employees receiving treatment outside the workplace.
- Analyzed organizational ergonomics for optimal workstation design that reduced strain-related injuries.
- Provided individualized medical counseling for employees and coordinated examination requirement activities.
- Led first aid training sessions to increase emergency preparedness among staff members.
- Implemented stress-reduction interventions at the workplace, contributing to improved mental well-being among staff members.
Occupational Health Nurse
Lina Group of Companies (Air21 Cargo)
09.2020 - 05.2021
- Conducted comprehensive health assessments, identifying risk factors to ensure workplace safety and compliance.
- Implemented employee wellness programs, enhancing overall health and reducing workplace-related injuries.
- Educated employees on occupational health standards, leading to improved adherence and reduced incident rates.
- Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.
- Collaborated with multidisciplinary teams to develop health policies, promoting a culture of safety and well-being.
- Monitored and documented workplace health trends, providing valuable insights for risk management and prevention strategies.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
- Provided direct patient care during health evaluations, ensuring thorough assessments and immediate support.
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse, Occupational Health
Active One Health Inc.
03.2013 - 09.2020
- Streamlined medical documentation processes, ensuring accurate and timely record-keeping for optimal patient care.
- Established a strong rapport with employees, fostering trust in the nursing role as a key resource for occupational health support.
- Implemented stress management techniques within the workforce, resulting in improved productivity levels and reduced absenteeism rates due to illness or injury.
- Educated employees about potential health hazards in the workplace and implemented preventive measures to reduce risk exposure.
- Provided first aid treatment to employees during emergencies, minimizing downtime and ensuring swift recovery.
- Supported regulatory compliance through continuous monitoring of occupational health policies, procedures, and practices.
- Conducted pre-employment physicals and screenings to ensure candidate fitness for job requirements.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans for patients with complex medical conditions.
- Assisted in managing workers'' compensation cases, facilitating prompt return-to-work plans for injured employees.
- Acted as liaison between employees, management, and healthcare providers for effective resolution of occupational health issues.
- Increased patient satisfaction by addressing concerns promptly and providing compassionate, high-quality nursing care.
- Reduced workplace injuries by providing training on proper body mechanics, ergonomics, and workplace safety protocols.
- Administered immunizations and vaccinations as part of an overall employee health program to prevent illness outbreaks at work sites.
- Assisted with accident investigation program to identify root cause of incidents and near-misses.
Encoder and Secretary
Broadstroke Communications Limited Company
06.2012 - 12.2013
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Public Health Nurse
Pasay City Government
07.2012 - 02.2013
- Observed, assessed and recorded symptoms, reactions, and progress.
- Assisted physicians during treatments and examinations.
- Administered and dispensed medications.
- Instructed patients and their families in proper care.
- Provided practice management support and patient education.
- Conducted health teaching in the community.
- Conducted comprehensive health assessments to identify patient needs and improve health outcomes.
- Developed and implemented individualized care plans, ensuring compliance with public health regulations.
- Educated patients on disease prevention and management, enhancing community health awareness.
- Collaborated with interdisciplinary teams to coordinate patient care and streamline service delivery.
- Participated in health promotion initiatives, increasing community engagement in preventive health measures.
- Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
- Reduced disease transmission through administering immunizations and providing education on infection prevention.
- Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Prevented illness by educating public on healthy practices to stop disease.
- Assessed and responded to individual and community health education needs.
- Conducted outreach programs in underserved communities to increase access to healthcare services and improve overall quality of life.
- Promoted maternal and child health by offering prenatal care, family planning counseling, and well-child visits for families in need.
- Provided support during emergency situations by assisting with disaster response efforts and coordinating healthcare resources.
- Educated community members about environmentally-related health issues.
Private Duty Nurse
Salenga Residences
10.2010 - 06.2011
- Assisted patients with daily living activities, enhancing their comfort and overall well-being.
- Maintained accurate patient records and documentation, supporting effective communication among care teams.
- Educated patients and families on health management and preventive care, promoting informed decision-making.
- Collaborated with healthcare professionals to develop and implement individualized care strategies for patients.
- Provided compassionate care for patients, resulting in positive feedback from families.
- Monitored vital signs regularly to detect and address potential health concerns promptly.
- Developed strong rapport with patients and families, providing emotional support during difficult times.
- Managed wound care meticulously, preventing infections and promoting healing effectively.
- Administered prescribed medication and treatment according to physician orders and state regulations.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
- Coordinated with physicians to ensure accurate implementation of medical orders, enhancing overall quality of care provided.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Science in Nursing - BSN
Our Lady of Fatima University
Valenzuela City01-2009
High School -
Tugatog National High School
Malabon City01-2005
Elementary School -
Ninoy Aquino Elementary School
Malabon City01-2001
Skills
Healthcare compliance
Health data analysis
Clinical policy development
Nursing documentation
Medical record maintenance
Attention to detail
Computer literacy
Confidential communication
Health promotion
Disease prevention
Emergency response training
Clinical vital assessment
Medication administration
Critical thinking
Adaptability and flexibility
Teamwork
Active listening
Affiliations
- Philippine Nurses Association, Member FEBRUARY 2010
- ANSAP (Association of Nursing service Administrators of the Philippines) IV Therapy Nurse: card no. 10-019360 Validation: May 31, 2013
Timeline
PHRN nurse reviewer (Claim Summarization)
Shearwater Health
09.2024 - Current
Occupational Health Nurse – Senior Project Nurse
Archipelago Builders Corporation
05.2021 - 04.2024
Occupational Health Nurse
Lina Group of Companies (Air21 Cargo)
09.2020 - 05.2021
Registered Nurse, Occupational Health
Active One Health Inc.
03.2013 - 09.2020
Public Health Nurse
Pasay City Government
07.2012 - 02.2013
Encoder and Secretary
Broadstroke Communications Limited Company
06.2012 - 12.2013
Private Duty Nurse
Salenga Residences
10.2010 - 06.2011
Bachelor of Science in Nursing - BSN
Our Lady of Fatima University
High School -
Tugatog National High School
Elementary School -
Ninoy Aquino Elementary School
MAJOR SEMINARS & TRAININGS ATTENDED
- Mechanical Ventilation at The Lung Center of the Philippines, Quezon City conducted on July 24, 2009
- Forensic Nursing Seminar at The lung Center of the Phillippines, Quezon City conducted on August 23, 2009
- Practical Chest X-ray Interpretation at The Lung Center of the Philippines, Quezon City conducted on May 14, 2010
- Basic ECG Interpretation at The Lung Center of the Philippines, Quezon City conducted on May 21, 2010
- Chest Tube Management at The Lung Center of the Philippines, Quezon City conducted on June 4, 2010
- Chemotherapy at The Lung Center of the Philippines, Quezon City conducted on June 10, 2010
- Intravenous Therapy Training at Martinez Memorial Hospital conducted on April 13-15, 2010
- Completion of Cases at Tondo Medical Center conducted on April 21-22, 2010
- Volunteer Nurse at Neurology department and EENT Ward at Quirino Memorial Medical Center in Project 4, Quezon City conducted on July- September 2010
- Volunteer Nurse at Saint Martin de Porres Charity Hospital at 170 A. Bonifacio St. San Juan City conducted on July-September 2011
- BOSH –OHNAP at Richville Hotel, Shaw Boulevard Mandaluyong City conducted on July 06-11, 2015
- The Legal Aspect of Nursing - Webinar conducted on November 19, 2020
- “Are we ready for COVID-19 Vaccines?” Titled Stop Covid Deaths - Webinar conducted on January 22, 2021
- Advanced Cardiovascular Life Support (ACLS) - Webinar conducted on May 03, 2026
On-the-Job Training
- Our Lady Fatima Hospital in Valenzuela City, Philippines
- Malolos General Hospital in Malolos Bulacan, Philippines
- Sacred Heart Hospital in Malolos Bulacan, Philippines
- Navotas Lying-in Center in Navotas City, Philippines
- San Jose Del Monte Provincial Hospital in San Jose Del Monte Bulacan, Philippines
- Mariveles Mental Hospital in Mariveles, Bataan Province, Philippines
- Sapang-Palay General Hospital in Bulacan, Philippines
- Meycauayan Private Hospital in Meycauayan Bulacan, Philippines
- Arayat Pampanga Hospital in Pampanga, Philippines
- Dr. Jose Fabella Hospital in Manila, Philippines