Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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MICAH G. MALAPAJO

MICAH G. MALAPAJO

Fort Bonifacio, Taguig

Summary

To be part of a company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills.

Overview

5
5
years of professional experience

Work History

In-App Chat Specialist/Subject Matter Expert

Security Bank Corporation
08.2019 - Current


  • Responding to the customer's inquiries, requests, and complaints via the online banking platform of the company.
  • Working with team members to define and agree on current and potential future business processes.

Customer Service Representative

Telus International
01.2019 - 07.2019
  • Answering inbound calls, to address customer's concerns.

Education

Bachelor of Arts - Aviation Communication

Philippine State College of Aeronautics
Piccio Garden Villamor Air Base Pasay City
04.2018

Skills

  • Adaptability
  • Email writing
  • Knowledgeable in Microsoft Office
  • Problem-Solving Skills
  • Flexibility
  • Communication Skills

Personal Information

Age: 26 years old

Gender: Female

Date of birth: July 4, 1997

Citizenship: Filipino

References

Maya V. Reynes

Team Leader

Security Bank Corporation

09155381073


Katrina Keisha Salting

Operations Specialist

Security Bank Corporation

09489253797


Ma. Shaina Miranda

Sr. Graphic Designer

Focus Global Inc.

09287530777

Timeline

In-App Chat Specialist/Subject Matter Expert

Security Bank Corporation
08.2019 - Current

Customer Service Representative

Telus International
01.2019 - 07.2019

Bachelor of Arts - Aviation Communication

Philippine State College of Aeronautics

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MICAH G. MALAPAJO