MHAE PAULENE ORA PITAO,RSW
Naval, Biliran,Philippines
Summary
Licensed Social Worker with nearly five years of experience in high-volume case management, crisis intervention, and healthcare coordination in an LGU setting. Bringing strong client engagement and communication skills to a Healthcare Sales Representative role at Gaba Telepsychiatry, with a focus on connecting patients to accessible mental health services.
Overview
5
5
years of professional experience
Work History
Social Welfare Officer III
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Naval, Biliran
01.2022 - Current
- Provided crisis intervention services to patients and families experiencing acute emotional distress, offering immediate support and guidance.
- Collaborated with healthcare professionals to coordinate mental health services/psychological intervention for clients with alleged mental health problems.
- Linked clients to financial assistance, community support, and follow-up services during discharge planning.
- Organised assistance through direct or outside referrals to facilitate client access to ongoing support during crisis situations
- Conducted Counselling sessions to clients in need
- Aided clients in need of Psychological intervention
- Provided referrals to various social welfare agencies and support services to meet clients' essential needs
- Produced Social Case Study Reports re: Children in Need of Special Protection (CNSP) Cases and VAWC clients
- Conducted Case Confrontation Dialogue/Settlement of issues to clients in need
- Aided and encouraged clients to freely communicate their need or request for any sort of assistance
- Assisted individuals and families during disasters and natural calamities
- Assisted clients in their court hearing regarding CNSP cases
Social Welfare Assistant/Job Order
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
Naval, Biliran
01.2021 - 12.2022
- Performed Intake Interview to clients requiring all sorts of financial assistance (Medical, Educational, Food, Transportation and Burial Assistance)
- Provided information and referral services, assessment and support to clients in need
- Assisted social workers in case conference admission of clients re: VAWC case and Child in need of Special Protection (CNSP) cases
- Produced Case Findings (Medical, Educational, Food, Transportation and Burial Assistance)
Education
Bachelor of Science - Social Work
University of Cebu- Main Campus
Cebu City, Philippines01-2021
Naval State University – Laboratory High School -
Naval State University
Naval, Biliran, Philippines01-2014
Naval Central School -
Naval Central School
Naval, Biliran, Philippines01-2010
Skills
- Case management
- Resource coordination
- Client assessment
- Patient listening
- Child Protection Procedures
- Trauma-informed care
- Imply qualities of calmness, stability and persistent courage in trying circumstances
Accomplishments
- External Secretary of Junior Social Workers Association of the Philippines (JSWAP), University of Cebu (UC) Chapter, 2018-2019
- Junior Social Workers Association of the Philippines- University of Cebu (UC) Chapter (Member), 2017-2021
- Social Worker Licensure Examination, 2022-09
References
- Ms. Hanna Grace M. Escayde, RSW- Municipal Social Welfare and Development Officer-LGU Almeria, Naval, Biliran
Timeline
Social Welfare Officer III
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
01.2022 - Current
Social Welfare Assistant/Job Order
MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE
01.2021 - 12.2022
Bachelor of Science - Social Work
University of Cebu- Main Campus
Naval State University – Laboratory High School -
Naval State University
Naval Central School -
Naval Central School