Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juvy Mae  Navarro

Juvy Mae Navarro

Registered Social Worker
San Jose del Monte City

Summary

Social welfare professional with robust experience in community support, resource allocation, and policy implementation. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in case management, crisis intervention, and advocacy, bringing empathy and integrity to every interaction. Known for reliability and fostering positive outcomes for individuals and communities.

Overview

18
18
years of professional experience

Work History

SOCIAL WELFARE OFFICER III

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2021 - Current
  • Leads the conduct of pre-assessment activities of the DSWD-managed centers and residential care facilities (CRCFs) in the assigned regions to determine their readiness in applying for DSWD accreditation to the Standards Bureau;
  • Coordinates with the members of the National Inspectorate Committee and the Regional Inspectorate Committees in monitoring the compliance of the CRCFs to the accreditation standards;
  • Reviews and provides inputs to the reports and Manual of Operations submitted by the Field Offices;
  • Reviews and provides inputs to technical documents from the different offices within the DSWD, and outside DSWD (i.e., house/senate bills);
  • Acts as Officer-in-Charge of the Division whenever the direct supervisor is on leave or official business; and
  • Performs other tasks that the supervisors may assign

SOCIAL WELFARE OFFICER II

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2017 - 01.2021
  • Monitored and provided technical assistance to the Field Offices in its operation and implementation of the residential and center-based program
  • Developed, installed and operationalized an Intensive Technical Assistance system
  • Enhanced program operations based on results of monitoring
  • Rationalized allocation of social protection and development funds/resources for augmentation to Field Offices to enhance their capability to respond to centers and residential care facilities concerns
  • Performed other related task assigned by the supervisor

APPROVING OFFICER

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2016 - 01.2017
  • Served as one of the Approving Officers of the Crisis Intervention Unit
  • Reviewed and approved other CIU social workers' Request for Approval
  • Implemented policies, regulations, and work plan established by the agency and rendered direct service in accordance with the function and objective of the agency within the area of assignment
  • Conducted interviews, home visits, case counseling, and case conferences as needed
  • Conducted intake review and accomplished forms that will determine the client's eligibility for service/assistance
  • Assessed and recommended qualified clients for financial assistance
  • Referred neglected, abandoned, abused, and exploited clients to center and residential care facilities
  • Coordinated/Networked and maintained good working relationship with NGAS, LGUs, NGOs and private individuals
  • Rendered additional services, if authorized in exigency of service
  • Performed other related tasks assigned by the supervisor

SPECIAL DISBURSING OFFICER

Department of Social Welfare and Development - Central Office (DSWD-CO)
02.2015 - 12.2015
  • Ensured proper disbursement and management of financial assistance to the qualified beneficiaries
  • Enhanced stakeholder satisfaction by resolving complex payment inquiries promptly and professionally.
  • Safeguarded government funds by conducting thorough review of disbursing activities and identifying areas for improvement.
  • Reviewed the liquidation reports submitted by the Community Organizers prior to submission to the Accounting Unit
  • Ensured proper filing of the liquidation reports and other relevant documents

AREA SUPERVISOR

Department of Social Welfare and Development - Central Office (DSWD-CO)
02.2015 - 04.2015
  • Reviewed and provided comments/inputs to draft guidelines relative to the program
  • Established and maintained networks and linkages with stakeholders through meetings and consultations
  • Monitored and followed up the Community Organizers on the status of their deliverable action points by way of group meeting
  • Reviewed feedback reports and accomplishment reports of Community Organizers to check for accuracy and completeness
  • Consolidated feedback reports and accomplishment reports prepared by Community Organizers for submission to the Project Manager
  • Conducted supervisory meetings to Community Organizers
  • Conducted performance evaluation of the Community Organizers

INTER-AGENCY COUNCIL AGAINST CHILD PORNOGRAPHY (IACACP) SECRETARIAT

Department of Social Welfare and Development - Central Office (DSWD-CO)
10.2014 - 02.2015
  • Ensured conduct of the regular and special meetings of the Council and its sub-committees
  • Prepared various technical papers e.g. minutes of meeting, highlights of the minutes, Secretariat report/updates for every meeting, position papers, etc
  • Drafted and prepared communication letters for the Council members
  • Consolidated member agencies' accomplishment reports relative to anti-child pornography initiatives
  • Drafted the annual accomplishment report to be submitted to the Office of the President
  • Conducted the Annual Planning Workshop
  • Conducted trainings relative to anti-child pornography
  • Led in the conduct of advocacy activities
  • Kept track of the news on problems, concerns, trends and other relevant information regarding child pornography, compiled news clippings and endorsed significant concerns for attention/action of the concerned agencies
  • Monitored the deliverables/assignments of each member agency, IACACP sub-committees and technical working group
  • Established networking and inter-agency coordination and collaboration
  • Performed other tasks assigned by the IACACP Chair and alternates

SOCIAL WELFARE OFFICER II

Department of Social Welfare and Development - Central Office (DSWD-CO)
03.2013 - 10.2014
  • Assessed and recommended qualified clients for possible assistance
  • Conducted home or hospital visit if necessary
  • Provided counseling service
  • Referred clients to other charitable organizations for further intervention
  • Followed up action taken on cases referred to the Field Offices and other charitable organizations
  • Coordinated with NGAS, LGUs, NGOs, GOs and POs on possible assistance to clients
  • Prepared social case summary when necessary based on initial assessment
  • Provided feedback to the referring party on action taken on the referred cases
  • Reviewed documents related to the job before the approval of the Head Executive Assistant and/or the Secretary
  • Attended to Crisis Intervention Unit (CIU) activities and related events
  • Analyzed DSWD's reports along CIU and came up with policy recommendations
  • Submitted quarterly report of accomplishments
  • Handled the cash advance for the Office of the Secretary's activities, subject for replenishment
  • Monitored the utilization of emergency assistance fund of the Office of the Secretary
  • Performed other related tasks assigned by the Secretary or the Head Executive Assistant

SPECIAL PROTECTION PROGRAM SOCIAL WORKER

Good Neighbors International Philippines
09.2012 - 03.2013
  • Coordinated with the Community Development Committee and volunteers in identification of cases for Special Protection Program (SPP) Services to individual children in need of services
  • Coordinated with other staff in the project area to be able to provide appropriate intervention to clients
  • Conducted interview upon identification of possible SPP cases
  • Prepared case story/case study, including recommendation and possible intervention plan to the Field Coordinator for approval
  • Provided orientation to community organizer, volunteers and parents about the SPP, its services and basic procedures to be able to serve as partners in delivery of SPP services
  • Once intervention and recommendation are approved, provided, assisted and supported the sponsored child with the recommended interventions
  • Discussed with parents the Agreement/Kasunduan between the organization and their roles as SPP beneficiaries
  • Coordinated with the partner agencies or service providers and provided referrals
  • Provided referral slips for easier identification and verification of sponsored children and target beneficiaries
  • Maintained an updated record for each individual, group and special cases enrolled in SPP
  • Prepared and submitted case stories/case studies, progress reports and financial liquidations
  • Submitted the required reports to Head Office every 4th week of the month, including after care services and case close report
  • Coordinated with the community organizers and conducted regular meeting with them for continuous effective delivery of SPP services and intervention

SOCIAL WORKER FOR PROJECTS

Good Neighbors International Philippines
01.2012 - 08.2012
  • Reviewed the project plans submitted by the Community Development Offices
  • Drafted guidelines of community development projects
  • Oversaw the management of the Learning Centers operated by the organization
  • Monitored the proper implementation of the community development projects
  • Prepared project plans for new projects that will be implemented in the community development areas
  • Performed other duties as required by the Country Director and immediate supervisor

PROGRAM DEVELOPMENT OFFICER

Alay Kay Inay ng Lungsod Quezon Foundation, Inc.
07.2011 - 11.2011
  • Contributed to the program design
  • Prepared funding proposals and led the program team in drafting project proposals
  • Prepared and submitted monthly and quarterly reports to the Executive Director for management's information and actions
  • Kept project team well-informed of changes within the organization
  • Monitored all projects/activities conducted by the foundation
  • Represented the organization in meetings, lectures, seminar and presentations related to program development
  • Developed and implemented case plans including reviews and evaluation of the projects
  • Responsible for the implementation of programs/projects and activities
  • Performed other duties as required by the immediate supervisor

SOCIAL WELFARE OFFICER III

Department of Social Welfare and Development
02.2008 - 04.2011
  • Monitored and provided technical assistance to the Field Offices in its operation and implementation of the Food for School program
  • Developed, installed and operationalized a Field Operations Monitoring system
  • Enhanced program operations based on results of monitoring
  • Rationalized allocation of social protection and development funds/resources for augmentation to Field Offices to enhance their capability to respond to regional program concerns
  • Performed other related task assigned by the supervisor

DAY CARE TEACHER

LBP Service Corporation
08.2007 - 12.2007
  • Assisted the DCC (Day Care Center) Administrator in preparing the profile of children upon admission to the center based on DSWD's Child Development Checklist (CDC) and thereafter observes and records the performance of each child on a quarterly or semi-annual basis
  • Supervised the children during daily activities and pay careful attention to each child particularly those assigned to her case
  • Observed every child for early signs of abuse, impairment, disability and disease, and advise DCC Administrator for any discernible signs
  • Conferred with parents on a regular basis regarding their child's behavior and development or other needs, and advise them of any planned activity that requires their participation
  • Implemented session plans based on CDC's, using Weekly and Daily Program Activity Guide and prepares needed instructional materials
  • Planned and implemented special activities and programs including the preparation of necessary props and materials
  • Took over when the DCC Administrator is not around
  • Handled administrative matters, such as inter-office correspondence
  • Performed other related tasks as needed or assigned by immediate superior

Education

Master of Science - Social Work

University of The Philippines Open University
Los Banos, Province Of Laguna, Philippines
04.2001 -

Master in Family Life And Child Development - Home Economics

University of The Philippines Diliman
Quezon City, Metro Manila, Philippines
04.2001 -

Bachelor of Science - Social Work

University of The Philippines Diliman
Quezon City, Metro Manila, Philippines
04.2001 -

Skills

    Policy analysis

    Training facilitation

    Client advocacy

    Team collaboration

    Organizational skills

    Problem-solving aptitude

    Documentation skills

    Analytical thinking

    Crisis management

    Task prioritization

    Monitoring and evaluation

    Client assessment

Timeline

SOCIAL WELFARE OFFICER III

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2021 - Current

SOCIAL WELFARE OFFICER II

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2017 - 01.2021

APPROVING OFFICER

Department of Social Welfare and Development - Central Office (DSWD-CO)
01.2016 - 01.2017

SPECIAL DISBURSING OFFICER

Department of Social Welfare and Development - Central Office (DSWD-CO)
02.2015 - 12.2015

AREA SUPERVISOR

Department of Social Welfare and Development - Central Office (DSWD-CO)
02.2015 - 04.2015

INTER-AGENCY COUNCIL AGAINST CHILD PORNOGRAPHY (IACACP) SECRETARIAT

Department of Social Welfare and Development - Central Office (DSWD-CO)
10.2014 - 02.2015

SOCIAL WELFARE OFFICER II

Department of Social Welfare and Development - Central Office (DSWD-CO)
03.2013 - 10.2014

SPECIAL PROTECTION PROGRAM SOCIAL WORKER

Good Neighbors International Philippines
09.2012 - 03.2013

SOCIAL WORKER FOR PROJECTS

Good Neighbors International Philippines
01.2012 - 08.2012

PROGRAM DEVELOPMENT OFFICER

Alay Kay Inay ng Lungsod Quezon Foundation, Inc.
07.2011 - 11.2011

SOCIAL WELFARE OFFICER III

Department of Social Welfare and Development
02.2008 - 04.2011

DAY CARE TEACHER

LBP Service Corporation
08.2007 - 12.2007

Master of Science - Social Work

University of The Philippines Open University
04.2001 -

Master in Family Life And Child Development - Home Economics

University of The Philippines Diliman
04.2001 -

Bachelor of Science - Social Work

University of The Philippines Diliman
04.2001 -
Juvy Mae NavarroRegistered Social Worker