Summary
Overview
Work History
Education
Skills
Timeline
Generic
Menchit Tindoy

Menchit Tindoy

Cebu City

Summary

As a dedicated and compassionate in customer service I give not just the service but also the best experienced, I bring a wealth of knowledge and experience to both healthcare and hospitality field. With a strong educational background in Hospitality industry and hands-on experience in various healthcare settings, I am well equipped to provide exceptional customer care

Overview

5
5
years of professional experience

Work History

Technical Support Representative

TTEC
Cebu City, Province Of Cebu, Philippines
10.2025 - 05.2026
  • resolves customer issues with internet, mobile and landline services.

Customer Service Representative (Telco Account) Verizon

Continuum
02.2025 - 09.2025
  • Respond to inbound customer calls and inquiries about mobile or bundled telecom services in a polite and professional manner.

Receptionist/Encoder

Cebu Doctor’s Hospital
07.2022 - 01.2025
  • Radiology Department
  • Ultrasound section Doctor’s encoder
  • Font office receptionist/Encoder 2022-2024

Technical Support advisor Financial Software Program (Intuit Account)

Concentrix
06.2021 - 03.2022
  • 2021-2022 Inbound calls
  • Technical Support advisor Handled US customers(financial software program)Intuit account. Assist them whenever they have trouble managing their business finances such as creating estimates and invoices, reconciling their book, track income and expenses etc.

Education

BS - Hospitality Management

Asian College of Technology
01-2017

Callcenter Training - undefined

Call Center Academy

Skills

  • Excellent customer service
  • Product troubleshooting
  • Good English communication both verbal and written
  • Ms office skills
  • Technical troubleshooting

Timeline

Technical Support Representative

TTEC
10.2025 - 05.2026

Customer Service Representative (Telco Account) Verizon

Continuum
02.2025 - 09.2025

Receptionist/Encoder

Cebu Doctor’s Hospital
07.2022 - 01.2025

Technical Support advisor Financial Software Program (Intuit Account)

Concentrix
06.2021 - 03.2022

Callcenter Training - undefined

Call Center Academy

BS - Hospitality Management

Asian College of Technology
Menchit Tindoy