May Love Culiao
BSBA- Marketing Management
Cabadbaran City
Summary
Driven and resourceful administrative professional with 5 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dedicated Barangay Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Barangay Treasurer
BLGU-Del Pilar
Cabadbaran City
11.2023 - Current
- Drafted treasury reports to support management decision-making needs.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
- Strengthened internal controls to prevent fraud, ensuring integrity of financial transactions.
- Oversaw preparation of financial reports to provide accurate insights into organizational performance.
- Coordinated with auditors to ensure compliance with regulatory requirements, maintaining organizational reputation.
- Developed policies for cash handling and treasury operations, enhancing operational efficiency.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
Barangay Secretary
BLGU-Barangay Del Pilar
Del Pilar Cabadbaran City, Agusan del Norte
07.2018 - 08.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support.
- Responded to emails and other correspondence to facilitate communication to different departments of the Local Government Unit in the city .
- Scheduled appointments and conducted follow-up calls to clients.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained electronic filing systems and categorized documents.
- Created and updated records and files to maintain document compliance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Store Manager
JM Poultry And Livestock Supply
Liloy, Zamboanga City
04.2013 - 04.2015
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Bachelor of Science - Marketing Management
Father Saturnino Urios University- FSUU
Butuan City 10.2006 - 03.2011
Skills
Payroll Processing
Database maintenance
Inter-office communications
Keyboarding skills
Appointment Scheduling
Verbal and written communication
Digital File Management
Multi-line phone systems
Office administration
Timeline
Barangay Treasurer
BLGU-Del Pilar
11.2023 - Current
Barangay Secretary
BLGU-Barangay Del Pilar
07.2018 - 08.2023
Store Manager
JM Poultry And Livestock Supply
04.2013 - 04.2015
Bachelor of Science - Marketing Management
Father Saturnino Urios University- FSUU
10.2006 - 03.2011