Matin Evony Moling
Baguio City,Benguet
Overview
7
7
years of professional experience
Work History
English as a Second Language Tutor (ESL)
RareJob Inc.
01.2025 - 01.2026
- Conducted Business English classes for adult and professional learners
- Helped students improve business communication, including meetings, presentations, and email writing
- Focused on developing fluency, accuracy, and professional vocabulary
- Provided corrections and feedback to improve grammar, pronunciation, and confidence
- Adapted lessons based on students’ industry, goals, and proficiency level
- Encouraged practical and real-life workplace conversations
Administrative Aide
Benguet State University
06.2024 - 12.2024
- Provided administrative support to the School of Advanced Studies
- Facilitated office documentation, filing, and record management to maintain organized records
- Handled student and faculty inquiries in a professional manner
- Supported the preparation and processing of academic and office documents
- Coordinated staff schedules, reports, and official communications to enhance workflow
- Facilitated daily office functions by coordinating tasks and resources
English as a Second Language Tutor (ESL)
RareJob Inc.
02.2023 - 05.2024
- Delivered one-on-one online English lessons to Japanese learners of different proficiency levels
- Focused on improving students’ speaking, pronunciation, grammar, and conversational fluency
- Followed company-provided curricula while adapting lessons to meet individual learning needs
- Conducted Business English and general English lessons
- Provided constructive feedback to support continuous learner improvement
- Maintained high standards of professionalism, punctuality, and lesson quality
- Built positive student relationships to encourage confidence and long-term learning
Customer Support
Sitel (FoundEver)
Baguio City, Philippines
04.2019 - 04.2020
- Assisted customers with payroll accounts under Automated Data Processing (ADP)
- Handled inquiries related to payroll cards, including balances and transaction history
- Explained card charges, identified where and how the card was used, and addressed unusual or disputed transactions
- Resolved account and payroll processing issues accurately and efficiently
- Provided customer support through chat and email while maintaining professionalism
- Ensured customer satisfaction by giving clear explanations and timely solutions
Education
Bachelor of Arts in English Language
Benguet State University
Benguet2024
Skills
- Business communication
- Language fluency
- Time management
- Conflict resolution
- Cultural sensitivity
- Digital literacy
Timeline
English as a Second Language Tutor (ESL)
RareJob Inc.
01.2025 - 01.2026
Administrative Aide
Benguet State University
06.2024 - 12.2024
English as a Second Language Tutor (ESL)
RareJob Inc.
02.2023 - 05.2024
Customer Support
Sitel (FoundEver)
04.2019 - 04.2020
Bachelor of Arts in English Language
Benguet State University