Lianah Joy Trias Famy
Registered Nurse
Tagaytay, Province Of Cavite
Summary
Driven by a passion for enhancing intercultural communication as an ESL tutor with a track record of elevating student outcomes, I achieved a 99.85% positive feedback rate at Engoo by Bibo Global Opportunity, Inc. Excels in personalized customer service and possesses outstanding English communication skills.
Adept at fostering intercultural competence, ready to bring exceptional leadership and critical decision-making abilities to new challenges in the Cebu Pacific.
As a registered nurse, my expertise in emergency procedures and my exceptional customer service skills, honed through diverse medical experiences, make me an ideal candidate for dynamic roles requiring critical decision-making and comprehensive language proficiency.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Online English as a Second Language (ESL) Tutor.
Engoo By Bibo Global Opportunity, Inc.
01.2021 - Current
- Obtained highest client satisfaction scores (4.85% out of 5%).
- Maintained 99.85% positive feedback from clients, and raised grades by one letter grade for most.
- My job as an online ESL tutor is similar to that of a cabin crew, as I have to engage with different people with different backgrounds every day. I understand that one of the main skills needed in the aviation industry is communication, as it acts as a safety tool.
Education
Bachelor of Science - Nursing
Cavite State University- Main Campus
Indang, Province Of Cavite, Philippines 04.2001 -
Skills
Exceptional, personalized customer service capacity with exemplary attention to detail
Excellent external & internal communication
Knowledge and expertise in emergency procedures and safety protocols
Ability to respond to medical emergencies and security issues with composure
Strong Leadership background gained when elected as Student Council President at 14 years old
Excellent Intercultural Competence deepen from working with different nationalities as an ESL tutor
Outstanding communication skills in English with a grade of 100
Ability to make critical and logical decisions under stressful situations
Languages
English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Certification
Basic Life Support
Interests
Volunteering at feeding programs
Joining Beauty Pageants
Yoga and Mindfulness Practice
Modelling
Vlogging
Accomplishments
In Pageantry:
Mutya ng Pilipinas Quezon Province 2022
Miss Luxxe White 2021- GMA 7 Wowowin
Miss Vantage International 2019 Title Holder
About Me
After the Taal Volcano eruption that happened in 2020, I volunteered to provide assistance to the families and victims by serving food, water, and sanitary kits. I also communicated with them and provided emotional support. On the other hand, I also have a passion for modeling and joining beauty pageants. In my free time, I like to connect with myself by attending yoga classes, which helps me overall as it keeps me calm.
Timeline
Online English as a Second Language (ESL) Tutor.
Engoo By Bibo Global Opportunity, Inc.
01.2021 - Current
Bachelor of Science - Nursing
Cavite State University- Main Campus
04.2001 -