Marylle Tabaosuarez
New Carmen
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Office Staff
AM Loyola Realty
Cavite City, Province Of Cavite
01.2024 - 06.2024
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Receptionist
Villa Marca Resort, Hotel and Event Place
Cavite City, Province Of Cavite
03.2023 - 06.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
Office Clerk
MRR Packaging & Innovations OPC
Bacolod City, Province Of Negros Occidental
06.2022 - 02.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Facilitated smoother workflow transitions between departments through effective interoffice communication and organized handover processes.
Cashier
CM & SONS FOOD PRODUCTS, INC.
Bacolod City, Province Of Negros Occidental
10.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Clearing Assistance
Land Bank Of The Philippines
Marikina City, Metro Manila
03.2018 - 08.2018
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Coordinated post-entry activities on customer's behalf.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
Education
Bachelor of Science - Marketing Management
ICCT Colleges Foundation Inc.
Cainta, Province Of Rizal, Philippines09.2018
High School Diploma -
Pontevedra National High School
Negros Occidental05.2014
PRIMARY -
Pontevedra South Elementary School
Negros Occidental05.2010
Skills
- File Organization
- Verbal Communication
- Document Management
- Proofreading abilities
- Hotel software knowledge
- Microsoft Office
- Reservation Management
- Initiative-taking
- Document Scanning
Knowledge And Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Able to take the initiative and be proactive.
- Able to make and maintain good relationships with colleagues and others.
- Prepared to work flexibly in a task-oriented manner.
- A good understanding of 'customer care' concepts.
- A team-worker able to cooperate, showing flexibility where necessary.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Personal Information
- Place of Birth: Valladolid D.H. Bacolod City, Negros Occidental
- Citizenship: Filipino
- Date of Birth: 08/21/97
- Gender: Female
- Marital Status: Single
- Religion: Roman Catholic
Languages
English
Intermediate (B1)
Tagalog
Bilingual or Proficient (C2)
Hiligaynon
Bilingual or Proficient (C2)
Timeline
Office Staff
AM Loyola Realty
01.2024 - 06.2024
Receptionist
Villa Marca Resort, Hotel and Event Place
03.2023 - 06.2023
Office Clerk
MRR Packaging & Innovations OPC
06.2022 - 02.2023
Cashier
CM & SONS FOOD PRODUCTS, INC.
10.2021 - 03.2022
Clearing Assistance
Land Bank Of The Philippines
03.2018 - 08.2018
Bachelor of Science - Marketing Management
ICCT Colleges Foundation Inc.
High School Diploma -
Pontevedra National High School
PRIMARY -
Pontevedra South Elementary School