Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Annie Abapo

Annie Abapo

Manila, Metro Manila

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Sureway Promotion Inc., leveraging expertise in Office Administration and Positive Attitude. Excelled in CRM and customer service, achieving significant improvements in client relations and project management. Skilled in prioritizing work and employing time management strategies to meet and exceed organizational goals.

Overview

15
15
years of professional experience

Work History

Office Staff

DNC APARTMENT
01.2024 - Current
  • Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
  • Managed inventory tracking for office supplies by conducting regular audits of stock levels and placing orders proactively before depletion occurred unexpectedly, avoiding potential downtime due to lack of materials availability on hand.
  • Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.

Production Staff

UNIVERSAL CANNING INC.
01.2021 - 09.2021
  • Reduced waste in the production process through effective material management and organization.
  • Assisted in meeting production deadlines by working closely with team members to complete tasks efficiently and accurately.
  • Enforced company policies and procedures within the workplace, maintaining a professional atmosphere conducive to productivity.
  • Coordinated with supervisors to address any challenges or concerns related to the production process promptly and effectively.

Account Coordinator

Sureway Promotion Inc.
12.2019 - 12.2020
  • Conducted thorough market research to identify new opportunities for account growth.
  • Monitor Merchandisers reports.
  • Assisted in developing and implementing successful marketing strategies to increase client revenue.
  • Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.

Beauty Advisor

IFACE INC.
03.2019 - 11.2019
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.

Field Sales Supervisor

CARPE DIEM
01.2014 - 08.2014
  • Developed customized proposals tailored to specific client requirements, demonstrating value proposition effectively for successful deal closures.
  • Leveraged CRM software effectively to monitor sales activity, manage customer relationships, and identify upselling opportunities.
  • Streamlined the sales process through the implementation of new technology tools, improving efficiency and reducing administrative tasks.
  • Managed multiple complex deals simultaneously, keeping a keen eye on details to ensure successful completion within deadlines.

Area Coordinator

Promo Exchange INC.
10.2010 - 04.2012
  • Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives.
  • Conducted regular performance evaluations, identifying gaps in skills or knowledge and providing relevant coaching or training opportunities.
  • Mentored junior team members to support their professional development goals while enhancing overall team capabilities.
  • Improved team performance by implementing efficient scheduling and resource allocation strategies.

Field Researcher

Info Provider Under AC NIELSEN Company
01.2010 - 06.2010
  • Contributed to the development of innovative solutions addressing pressing environmental or social issues through evidence-based recommendations grounded in solid scientific principles.
  • Collaborated with interdisciplinary teams to design comprehensive research plans addressing key questions and objectives.
  • Secured funding for critical research projects through grant writing and persuasive presentations to potential sponsors or donors.
  • Utilized advanced analytical tools to interpret complex data sets, providing valuable insights for decisionmakers.

Education

Vocational/Short Course - Computer Hardware Services

JE-JIREH
Suterville Zamboanga City
04.2001 -

Zamboanga City High School (MAIN)
Don Alfaro, Tetuan Zambonga City
02.2007

Skills

File Organization

Travel Arrangements

Positive Attitude

Office Administration

Appointment Scheduling

Time Management

Prioritizing Work

Bookkeeping

Customer Relationship Management (CRM)

Verbal Communication

Meeting Coordination

Customer Service

Accomplishments

  • Passed the Natinal Certificate Level II by TESDA
  • Passed the Licensure Examination for professional Life Insurance under writing by the Philippine Insurance Commission

Additional Information

Trainings/Seminars


  • Essential step to reach success by MARY KAY Philippines on Aug. 25,2011
  • Forest Lake Garden Sales Training at MCDO Zamboanga City on May 20, 2011
  • Golden Haven Memorial Garden Sales Training at Ecozone Zamboanga City on June 05, 2011

Timeline

Office Staff

DNC APARTMENT
01.2024 - Current

Production Staff

UNIVERSAL CANNING INC.
01.2021 - 09.2021

Account Coordinator

Sureway Promotion Inc.
12.2019 - 12.2020

Beauty Advisor

IFACE INC.
03.2019 - 11.2019

Field Sales Supervisor

CARPE DIEM
01.2014 - 08.2014

Area Coordinator

Promo Exchange INC.
10.2010 - 04.2012

Field Researcher

Info Provider Under AC NIELSEN Company
01.2010 - 06.2010

Vocational/Short Course - Computer Hardware Services

JE-JIREH
04.2001 -

Zamboanga City High School (MAIN)

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Annie Abapo