Hardworking and passionate job seeker who is open for new learnings. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions
03.2021 - 07.2024
Enhancing customer satisfaction and ensuring smooth call center operations.
Providing information and educating customers.
Office Staff
South Central Distributors Inc.
10.2015 - 08.2016
Identify, assess and provide recommendations for potential clients.
Collect specific information as an additional requirement.
Sales Supervisor
Dunkin’
07.2014 - 06.2015
Responsible for leading shifts by ensuring the team members will provide exceptional customer service.
Guide, instruct and motivate the team members.
Develops sales strategies.
Field Researcher (Project Base)
Golden Arches Development Corporation
04.2014 - 05.2014
Conducts research and collects data outside the McDonalds store.
Education
Bachelor of Science - Business Administration – General
University of San Jose-Recoletos
03.2014
Secondary Education -
University of Cebu
03.2010
Primary Education -
Mambaling Elementary School
03.2006
Skills
Adaptability
Customer Service
Creativity
Time-management
Teamwork
Computer Literate
Timeline
Senior Process Executive
Cognizant Technology Solutions
03.2021 - 07.2024
Office Staff
South Central Distributors Inc.
10.2015 - 08.2016
Sales Supervisor
Dunkin’
07.2014 - 06.2015
Field Researcher (Project Base)
Golden Arches Development Corporation
04.2014 - 05.2014
Secondary Education -
University of Cebu
Primary Education -
Mambaling Elementary School
Bachelor of Science - Business Administration – General