Mary Ann Emphasis
Talisay Cebu
Summary
Accomplished HR professional with a proven track record at Waterfront Airport Hotel and Casino, enhancing workforce diversity and leadership development. Skilled in HRIS management and motivating teams, I significantly improved departmental efficiency and employee satisfaction. Expert in policy enforcement and performance assessment, my strategic approach to HR operations has consistently driven organizational success.
Overview
22
22
years of professional experience
Work History
People Manager
SSP Mactan Cebu Corporation
05.2022 - Current
- Optimized resource allocation for projects, ensuring timely completion within budget constraints.
- Reduced employee turnover rate by addressing concerns promptly and proactively engaging in conflict resolution efforts.
- Implemented data-driven decision-making processes, improving overall departmental efficiency.
- Developed a nurturing work environment for employees, leading to increased satisfaction and retention rates.
HR Manager
Waterfront Airport Hotel and Casino
01.2013 - 07.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HR Manager
G Hotel Manila by Waterfront
07.2008 - 12.2012
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
HR Officer
Waterfront Manila Hotel & Casino
06.2007 - 06.2008
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Recruitment Supervisor
Waterfront Cebu City Hotel & Casino
06.2006 - 06.2007
- Improved recruitment metrics by consistently monitoring and analyzing data to make informed decisions.
- Strengthened employer brand by showcasing company culture through social media platforms and career events.
- Collaborated with hiring managers to develop clear job descriptions and identify ideal candidate profiles.
- Implemented innovative recruitment strategies, such as referral programs and targeted advertising campaigns.
HR Officer
Mehitabel Inc.
02.2004 - 06.2006
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Rustan's Supermarket Inc.
Recruitment and Placement Officer
09.2003 - 02.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
HR Staff
Mandaue Libertad Commercial & Packaging
01.2003 - 09.2003
- Developed a centralized HR database for efficient information storage, retrieval, and reporting on workforce-related data.
- Managed all aspects of payroll processing to ensure timely and accurate compensation for all employees, while maintaining compliance with tax regulations and company policies.
- Delivered informative presentations on various HR topics during new hire orientations or ongoing staff training sessions.
- Optimized recruitment efforts to reduce time-to-fill positions through targeted job postings, efficient screening processes, and streamlined interview scheduling.
Education
Master of Arts - Industrial Relations
University of The Philippines-Diliman (SOLAIR)
Diliman, Quezon City, Metro Manila 10-2012
Bachelor of Arts - Psychology
University of San Jose-Recoletos
Magallanes St., Cebu City10-2002
High School Diploma -
University of San Jose-Recoletos
Basak Campus, Cebu City 04-2002
Skills
- Diversity awareness
- Coaching
- Influencing others
- Motivation techniques
- Labor negotiations
- Policy enforcement
- Performance assessment
- Feedback delivery
- Dispute mediation
- Human resources operations
- Leadership development
- Diversity and inclusion
- Staff management
- Company organization
- HRIS management
- Staffing optimization
Affiliations
- Personnel Management Association of the Philippines
- Association of Human Resource Managers in the Hospitality Industry
Timeline
People Manager
SSP Mactan Cebu Corporation
05.2022 - Current
HR Manager
Waterfront Airport Hotel and Casino
01.2013 - 07.2021
HR Manager
G Hotel Manila by Waterfront
07.2008 - 12.2012
HR Officer
Waterfront Manila Hotel & Casino
06.2007 - 06.2008
Recruitment Supervisor
Waterfront Cebu City Hotel & Casino
06.2006 - 06.2007
HR Officer
Mehitabel Inc.
02.2004 - 06.2006
Rustan's Supermarket Inc.
Recruitment and Placement Officer
09.2003 - 02.2004
HR Staff
Mandaue Libertad Commercial & Packaging
01.2003 - 09.2003
Master of Arts - Industrial Relations
University of The Philippines-Diliman (SOLAIR)
Bachelor of Arts - Psychology
University of San Jose-Recoletos
High School Diploma -
University of San Jose-Recoletos
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