Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Mary Joy D. Nacorda

Technical Expert
Bacolod City

Summary

Technical professional with demonstrated expertise in system analysis, troubleshooting, and software development. Strong focus on team collaboration and delivering impactful results. Adept at adapting to changing needs, with solid skills in coding, system integration, and problem-solving. Known for reliability and effective communication in high-pressure environments.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Technical Expert

Asurion
02.2024 - 04.2025

Technical Expert (Training Support)

Teletech Iloilo
07.2021 - 01.2024

Loan Originator

ARB Facilities
08.2020 - 11.2020

CSR

Transcom World
05.2018 - 11.2018

CSR (Escalation Team)

Panasiatic Solution Inc.
08.2016 - 01.2018

Education

AB - IDS (Inter-disciplinary Studies)

University of St. La Salle
La Salle Avenue, Bacolod 6100,Negros Occidental
01.2007 - 01.2010

Secondary -

Negros Occidental High School
Paglaum Rd, Bacolod, 6100 Negros Occidental
01.2006 - 01.2007

Elementary -

Doña Corazon L. Montelibano Elementary School
Brgy. Villamonte, Bacolod City, Negros Occidendtal
01.2002 - 01.2003

Skills

Customer support

Training and mentoring

IT infrastructure management

Hardware maintenance

Personal Information

  • Age: 35
  • Height: 5' 3"
  • Weight: 95 lbs.
  • Citizenship: Filipino
  • Date of Birth: 03/19/90
  • Gender: Female
  • Marital Status: Single
  • Religion: Roman Catholic
  • Place of Birth: Bacolod City

Timeline

Technical Expert

Asurion
02.2024 - 04.2025

Technical Expert (Training Support)

Teletech Iloilo
07.2021 - 01.2024

Loan Originator

ARB Facilities
08.2020 - 11.2020

CSR

Transcom World
05.2018 - 11.2018

CSR (Escalation Team)

Panasiatic Solution Inc.
08.2016 - 01.2018

AB - IDS (Inter-disciplinary Studies)

University of St. La Salle
01.2007 - 01.2010

Secondary -

Negros Occidental High School
01.2006 - 01.2007

Elementary -

Doña Corazon L. Montelibano Elementary School
01.2002 - 01.2003
Mary Joy D. NacordaTechnical Expert