Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hubert King Hebra

Calamba City

Summary

Dynamic Technical Expert with a proven track record at Quicktalk, adept at diagnosing complex hardware and software issues. Skilled in customer support and application support, I excel in critical thinking and problem-solving, ensuring exceptional service delivery and client satisfaction. Committed to fostering positive relationships and enhancing team performance through effective training and coaching.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Technical Expert

Quicktalk
09.2024 - Current
  • Diagnosed and troubleshot hardware, software and network issues.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Technical Expert

Asurion
04.2024 - 07.2024
  • Assist in customers' queries regarding their service
  • Selling products to customers


Administrative Assistant

DPWH Region IV-A
01.2023 - 12.2023
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Account Supervisor

Alorica
10.2019 - 04.2022
  • Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production and creative fields of application.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Education

High School Diploma -

Assumption Academy of Compostela
Compostela
04-2010

Skills

  • Customer support
  • Application support
  • Desktop support
  • Service desk support

Timeline

Technical Expert

Quicktalk
09.2024 - Current

Technical Expert

Asurion
04.2024 - 07.2024

Administrative Assistant

DPWH Region IV-A
01.2023 - 12.2023

Account Supervisor

Alorica
10.2019 - 04.2022

High School Diploma -

Assumption Academy of Compostela
Hubert King Hebra