MARY JOYCE BELARMINO
Tagaytay,Cavite
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Ecommerce Specialist
Maple Direct
11.2023 - Current
- Handles management of products on different marketplaces
- Managing product feeds and trouble shooting data feed quality
- Optimizing products pages (PDPs)
- Importing product content onto Marketplaces
- Effectively managed vendor listings to different Marketplaces
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
Virtual Assistant/ QA Specialist
Thomas Digital
04.2023 - 11.2023
- Perform Internal QA on developed websites
- Communicate with a team of developers to ensure the functionality of initially developed websites
- Apply minor changes in WordPress on client’s requests
- SEO tasks including directory listings and link outreach
- Successfully mapped Internal & Client QA workflow processes
- Managed to onboard a minimum of3 websites after completion of QA’s
- Creating video tutorials on WordPress navigation and upload instructions for client
Onboarding Specialist
TradeSquare
10.2021 - 03.2023
- Manage and manipulate seller data
- Review and approve products and other data to ensure they meet website standards
- Troubleshoot integration issues to ensure smooth onboarding experience for sellers
- Provide ongoing technical support to live sellers on the platform via seller zoom meetings
- Integrate products from Shopify to TradeSquare (Mirakl)
- Seller support and live seller requests
- Sets up and administer client meetings via Zoom
- Onboard -100 products within a day or two on Mirakl platform
- Versatile to cross over seller success department and perform tasks
- Manages and creates weekly reporting and presentation
- Consistent good feedbacks from clients on smooth onboarding process
- Successfully lessen late orders through different strategies on communicating with clients
E-commerce Assistant
Protoz EzyVA
01.2021 - 07.2021
- Research organisations and individuals to identify prospective dropship and marketplace suppliers that aligned to new business strategies
- Research and copywriting of product information
- Check Supplier inventory and stock levels
- Onboard new suppliers utilising technology platforms including Shopify and other Apps
- Liaise with suppliers regarding new orders and concerns
- Update Elements on store homepage and creating ads for homepage in Canva and Photoshop
- Research and installed an app to automate all store’s dropship products
- Overall management of Shopify Store
- Smoothened start up processes from customer service, client relations and Shopify set up
Procurement Clerk
Qatar National Bank
02.2013 - 06.2015
- Receives procurement requests, proceeds to sourcing and obtaining approvals
- Prepares summary quotations and purchase orders
- Liaise with suppliers on the required specifications of items
- Administrative task of maintaining and organizing purchasing files
- Single handedly performed Procurement and Receptionist duties
- Started as a receptionist and transferred to procurement position within3 months
Education
Bachelor of Tourism -
University of Santo Tomas
Manila, Philippines01.2005
Skills
- Shopify
- WordPress
- Walmart
- Mirakl Connect
- CedCommerce
- Mirakl
- Magento
- Hubspot
- GSuite
- MS Office
- Notion
- Asana
- Order fulfillment
- Product listing optimization
- Client relationship development
- Inventory management
- Problem-solving
- Supplier relationship management
- Quality assurance
- Supply chain management
LANGUAGES
English
Filipino
Timeline
Ecommerce Specialist
Maple Direct
11.2023 - Current
Virtual Assistant/ QA Specialist
Thomas Digital
04.2023 - 11.2023
Onboarding Specialist
TradeSquare
10.2021 - 03.2023
E-commerce Assistant
Protoz EzyVA
01.2021 - 07.2021
Procurement Clerk
Qatar National Bank
02.2013 - 06.2015
Bachelor of Tourism -
University of Santo Tomas
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