MARRIEYLLE SIBLOS
Balanga,Bataan
Summary
Detail-oriented Virtual Assistant with over 4 years of chat support experience and hands-on experience in data entry, document creation, communication support, and email management. Skilled at organising information, maintaining accurate records, following detailed instructions, and delivering reliable work in fast-paced environments.
Overview
5
5
years of professional experience
Work History
CHAT SUPPORT
FSS Productions LLC
11.2024 - 07.2026
- Delivered timely and professional chat support, addressing inquiries and resolving user issues effectively.
- Fostered positive communication and rapport with users, ensuring adherence to company and brand guidelines.
- Managed general inquiries and provided accurate information while systematically organising user and conversation records.
CHAT SUPPORT
J&R Productions LLC
12.2022 - 11.2024
- Handled high volumes of messages, ensuring timely, friendly, and accurate responses.
- Built rapport with users to enhance customer experience and satisfaction.
- Followed brand guidelines to deliver consistent messaging and support.
- Executed data entry tasks while organising digital records for easy accessibility.
AI TRAINING SPECIALIST
Remotasks
02.2021 - 11.2021
- Categorised and labelled images, products, and other data effectively for machine-learning training, enhancing model accuracy.
- Executed AI data annotation and training tasks, adhering to detailed project guidelines to ensure data quality.
- Reviewed and labelled Amazon products meticulously according to specific project requirements, contributing to data integrity.
- Annotated visual content, including identifying and marking areas covered by snow with precision.
Education
Bachelor of Science - Education, English
Davao Oriental State University
Mati City01-2023
Senior High School - Accounting, Business, and Management
Immaculate Heart of Mary Academy
Mati City01-2020
Skills
- Chat & Customer Support
- Customer Interaction Analysis
- Data Organisation
- Email management
- Document Creation
- Written Communication
- Detail orientation
- Time Management
- Research
- Content Curation
- AI annotation
Accomplishments
- Best Research Paper / Best Research Title: "Course Packs vs Self Learning: How does it affect students' academic performance during pandemic"
- Campus Journalist (2021 - 2022)
- Students' Coordinating Group (SCG), Immaculate Heart of Mary Academy (2019 - 2020)
Timeline
CHAT SUPPORT
FSS Productions LLC
11.2024 - 07.2026
CHAT SUPPORT
J&R Productions LLC
12.2022 - 11.2024
AI TRAINING SPECIALIST
Remotasks
02.2021 - 11.2021
Bachelor of Science - Education, English
Davao Oriental State University
Senior High School - Accounting, Business, and Management
Immaculate Heart of Mary Academy