Mark John Ortaliza
Cauayan, Province of Isabela,ISA
Summary
Driven professional with a proven track record in sales and customer relationship building, notably at Pastel Cake Shop. Excelled in upselling and cross-selling, enhancing customer satisfaction and boosting sales revenue. Skilled in sales strategy development and customer service, achieving consistent sales growth through effective product presentations and strong client relationships.
Overview
6
6
years of professional experience
Work History
Salesman
Pastel Cake Shop
Riyadh City, KSA
03.2021 - 04.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Product Demonstrator
John Mills Limited
SM City Of Cauayan, Isabela
06.2017 - 11.2019
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
Education
Bachelor of Science - Business Administration(under Grad)
Isabela State University
Cauayan City, IsabelaAutomotive Service
North East Luzon Adventist College
Mabini, Alicia, Isabela03.2015
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Customer Service
- Sales expertise
- Product and Service Sales
Timeline
Salesman
Pastel Cake Shop
03.2021 - 04.2023
Product Demonstrator
John Mills Limited
06.2017 - 11.2019
Bachelor of Science - Business Administration(under Grad)
Isabela State University
Automotive Service
North East Luzon Adventist College