Summary
Work History
Education
Skills
Timeline
Generic
Raphael Carlo Andres

Raphael Carlo Andres

Morales
General Santos City

Summary

Dynamic sales professional with a proven track record at Emperador Distillers Inc., excelling in revenue growth and client relationship management. Skilled in negotiating favorable terms and implementing effective marketing strategies, I consistently exceed sales targets while fostering long-term partnerships through exceptional customer service and problem-solving abilities.

Work History

Salesman

Emperador Distillers Inc.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Promoted and up-sold products and services to meet needs of customers.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Built relationships with customers and community to promote long term business growth.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Contributed to event marketing, sales and brand promotion.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed, maintained and utilized diverse client base.
  • Set and achieved company defined sales goals.

Key Account Specialist

Davao Reach Global Distributors Corporation
  • Explored untapped markets by conducting comprehensive research on potential new accounts, leading to increased market penetration and expansion efforts.
  • Optimized product assortment for key accounts based on their specific requirements, driving higher levels of satisfaction among clients.
  • Streamlined processes for order management, invoicing, and payment collection to improve efficiency of operations for key accounts.
  • Identified new business opportunities within existing accounts to expand market share and drive growth.
  • Negotiated favorable contract terms with suppliers, resulting in cost savings that were passed onto customers as added value offerings.
  • Developed strong rapport with key account contacts, fostering long-term partnerships and promoting retention.
  • Monitored industry trends and competitive landscape, adjusting strategies accordingly to maintain a competitive edge in the market.
  • Provided ongoing training on products and services for the sales team, enabling them to effectively communicate unique value propositions to key clients.
  • Analyzed sales performance data to identify areas for improvement and developed targeted action plans to increase profitability in key accounts.
  • Increased sales revenue through strategic planning and implementation of effective marketing campaigns targeted towards key accounts.
  • Mentored junior team members on best practices in key account management, fostering a culture of continuous learning and growth within the organization.
  • Implemented a streamlined communication process for better coordination between internal teams, ensuring timely delivery of products and services for key accounts.
  • Established an effective system for tracking customer feedback, allowing the team to quickly address any concerns or issues that arose.
  • Strengthened key account relationships by consistently providing exceptional customer service and addressing client needs promptly.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Prepared and submitted timely invoices, statements and payment reminders for customers.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Reconciled customer accounts and identified discrepancies for further investigation.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Education

Bachelor of Science - Management Accounting

University of Mindanao
Panabo City
03-2009

Skills

Sales and marketing strategies

Client presentations

Lead prospecting

Territory development

Relationship management

Territory management

Customer engagement

Terms negotiation

Document management

Customer relationship development

Client engagement

Advertising strategies

Report writing

Business development

Account updating

Advertising and marketing

Revenue growth

Billing resolutions

Account administration

Billing issue resolution

Teamwork and collaboration

Problem-solving abilities

Customer satisfaction

Sales strategy

Decision-making

Cash handling

Product knowledge

Timeline

Salesman

Emperador Distillers Inc.

Key Account Specialist

Davao Reach Global Distributors Corporation

Bachelor of Science - Management Accounting

University of Mindanao
Raphael Carlo AndresMorales