Mark Anthony Almanzor
Padre Burgos Southern Leyte
Summary
Inspiring Professor brings advanced teaching skills and department leadership experience.
Goal-oriented to advance department, improve teaching and modernize courses. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
College Instructor
Saint Joseph College
Maasin, Southern Leyte
06.2023 - Current
- Designed course materials that aligned with learning objectives while also meeting diverse learning needs of the student population.
- Incorporated real-world examples into lessons to make complex concepts more accessible and engaging for students.
- Developed strong relationships with students through clear communication and active listening, fostering an inclusive classroom environment.
- Maintained detailed records of student attendance, participation, and academic performance for accurate reporting and evaluation purposes.
- Enhanced student comprehension by utilizing a variety of teaching methods, including lectures, discussions, and group activities.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Lounge Agent
Emirates Airlines
Dubai International Airport - First/Business Class
10.2016 - 06.2019
- Enhanced customer satisfaction by providing personalized service and addressing individual needs.
- Managed guest billing accurately and efficiently by processing payments promptly upon checkout or service completion.
- Assured smooth airport transitions by efficiently managing luggage handling and transportation services.
- Established rapport with loyal customers by remembering personal preferences and anticipating their needs during each visit.
- Resolved customer complaints swiftly and professionally, demonstrating exceptional problem-solving abilities.
- Implemented strategies to increase lounge revenue through upselling premium services and amenities.
Travel Consultant
Emirates Airlines Arabian Adventures
Dubai International Airport - T3 Arrivals
07.2008 - 10.2016
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Collected, handled and documented payments for travel services and associated feels.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Airport Services Agent
Emirates Airlines UAE
Dubai International Airport - Terminal 3
08.2006 - 07.2008
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Assisted in resolving ticketing issues by liaising between passengers and airlines'' central reservation systems effectively.
- Streamlined boarding pass distribution through proficient use of computerized systems, minimizing wait times for passengers.
- Assisted passengers with check-in procedures, ensuring a smooth and efficient process.
Education
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
College Of Maasin Master of Science - Hotel, Motel, And Restaurant Management
University of Cebu
UC Main Campus, Cebu CityBachelor of Science - Airline Management
Royal Christian College
Cebu City, Province Of Cebu, Philippines10.2002
Bachelor of Science - in Airline Management
Royal Christian College
Cebu City, Province Of Cebu, Philippines10.2002
Skills
- Student Engagement
- Inclusive education
- Academic Writing
- Student Motivation
- Research and analysis
- Online Class Discussion
- Course Planning
- Subject matter expertise
- Faculty communication
- Adaptable teaching
Certificate Details
Dangerous Goods
Aviation Security
Customer Services
Basic Life Support
Duty Officer
Arma Ordesta
Travelling
I visited places with their famous landmarks and geographic features. I experienced the different components of tourism firsthand, and I believe this would be a valuable learning experience to share with my students.
Timeline
College Instructor
Saint Joseph College
06.2023 - Current
Lounge Agent
Emirates Airlines
10.2016 - 06.2019
Travel Consultant
Emirates Airlines Arabian Adventures
07.2008 - 10.2016
Airport Services Agent
Emirates Airlines UAE
08.2006 - 07.2008
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
Master of Science - Hotel, Motel, And Restaurant Management
University of Cebu
Bachelor of Science - Airline Management
Royal Christian College
Bachelor of Science - in Airline Management
Royal Christian College