Mark Vincent
Antipolo City, Province Of Rizal
Summary
Driven professional with a proven track record in accounting and customer service, notably at Grand Total Service Management. Excelled in tax preparation and client satisfaction, enhancing trust and reducing liabilities. Skilled in accounting software and known for exceptional teamwork and communication abilities. Achieved significant improvements in financial reporting accuracy and efficiency.
Overview
7
7
years of professional experience
Work History
Accounting Staff
Grand Total Service Management
Quezon City, Metro Manila
06.2023 - 01.2024
- Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
- Assisted in the timely preparation of financial statements, ensuring regulatory compliance.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Assisted in resolving complex tax issues, strengthening client relationships and building trust.
- Offered clients recommendations to reduce tax liabilities.
Rural Bank of Agoo
Branch Bookkeeper
Agoo La Union
08.2017 - 06.2023
- Reviewed [Number] accounts per day that were behind on payment to decide appropriate action.
- Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
- Inspected account books and recorded transactions.
- Input financial data and produced reports using [Software].
- Reported financial data and updated financial records in ledgers and journals.
- Led daily general ledger entries, using double-entry accounting method and check backs.
- Collected and reported monthly expense variances and explanations.
Corporate Secretary
Science City Diagnostic Center
Munoz, Province Of Nueva Ecija
02.2017 - 07.2017
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Completed payroll accurately and timely to meet employee expectations.
- Reported financial data and updated financial records in ledgers and journals.
Customer Service Representative
Sitel
Baguio City, Province Of Benguet
08.2016 - 12.2016
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Science - Accounting, Philippines
Philippine College of Northwestern Luzon
Agoo La Union05.2016
Skills
- Bank Reconciliation
- Accounting Software Proficiency
- Payroll Processing
- Accounts receivable management
- Tax Preparation
- Bookkeeping
- Journal entry preparation
- Financial Statements
Timeline
Accounting Staff
Grand Total Service Management
06.2023 - 01.2024
Rural Bank of Agoo
Branch Bookkeeper
08.2017 - 06.2023
Corporate Secretary
Science City Diagnostic Center
02.2017 - 07.2017
Customer Service Representative
Sitel
08.2016 - 12.2016
Bachelor of Science - Accounting, Philippines
Philippine College of Northwestern Luzon