MARK ANDAL
Virtual Assistant
Calamba
Summary
Dynamic Retired Desk Officer with the Philippine National Police, skilled in conflict resolution and incident reporting. Proven ability to implement effective security protocols and enhance public safety through strong communication and teamwork. Recognized for delivering timely resolutions and maintaining high standards of professionalism in crisis management. Recipients of numerous awards and commendations. Excited and willing to learn and adopt to the present evolving technology. Ready to accept new challenges and to share 27 years of experience and knowledge in the Police Service through God's will. To continue living by the virtue Loyal, Honest and Trustworthy.
Overview
2
2
years of professional experience
Work History
Desk Officer
Philippine National Police
03.2023 - 06.2025
To cater/receive complain from client who wishes/demand immediate action to prevent and resolve problems by implementing tactical and peaceful approach and method.
Education
Bachelor of Science -
University of Manila
Manila Philippines Skills
Conflict resolution techniques
Document management
Microsoft office mastery
Research and analysis
Risk assessment
Incident reporting
Customer service
Teamwork
Problem-solving
Honest and dependable
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Computer skills
Team leadership
Patrolling
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Firearms handling
Decision-making
Relationship building
Security procedures
Team building
Visitor screening
Security operations experience
Self motivation
Interpersonal skills
Public safety
Analytical thinking
Conflict resolution
Professionalism
Interpersonal communication
Employee and visitor screening
Crisis intervention
Security protocols
Surveillance techniques
Time management abilities
Continuous improvement
Physical stamina
Adaptability
Criminal justice knowledge
Crisis management
Legible report writing
Defensive tactics
Superb surveillance skills
Timeline
Desk Officer
Philippine National Police
03.2023 - 06.2025
Bachelor of Science -
University of Manila