Mariedel Iposada
Patient Intake Coordinato
Tanay
Summary
I've been in the healthcare industry for almost 5 years. My specialization lies in Home Health services, particularly in the Intake process. I take pride in my commitment and responsibility drive me to ensure task are completed in a timely manner. I can work independently with a minimal supervision. I am eager to understand the unique process of each home health agency and easy to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Intake Coordinator
Cliniqon LLC
08.2023 - Current
- Intake Coordinator at Alliant Home Health Services
- Reviewing incoming referrals and accepting patient.
- Calling insurance to verify the eligibility.
- Calling PCP's office to coordinate with the patient care.
- Entering patient information to EMR.
- Knowledgeable in using Alora, Aida, Kinnser, Waystar, United Health Care portal, Kaiser portal etc
Patient Intake Coordinator
Cliniqon LLC
06.2023 - 08.2023
- Intake Coordinator at Wellspring Home Health Services
- Reviewing incoming referrals and accepting patient.
- Calling insurance to verify the eligibility.
- Calling PCP's office to coordinate with the patient care.
- Entering patient information to EMR.
- Knowledgeable in using Alora, Aida, Kinnser, Waystar, United Health Care portal, Kaiser portal etc
Medical Date Entry Team Lead
Luckwell Solutions
03.2023 - 06.2023
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Intake Team Lead
Luckwell Solutions
01.2023 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Attend client meeting for planning, organization, monitoring, and communication work.
Patient Intake Coordinator/Medically Home Intake
Luckwell Solutions
06.2022 - 12.2022
- Medically Home Intake at National Home Health Services.
- Receiving medically home referral.
- Point of contact for all patient at a medically facility.
- Setting up appointment with the patient and the clinicians.
- Entering patient information on the EMR.
- · Knowledgeable using Kinnser, Waystar, United Health Care portal, Kaiser portal etc.
Patient Intake Coordinator
Luckwell Solutions
12.2021 - 12.2022
- Patient Intake Coordinator at 21st Century Home Health Services.
- Responsible for developing care plans, coordinating patient care services.
- Calling patient to confirm information based on the home health referral and eligibility information.
- Assists patients with their medical needs while enrolled in the home health.
- Enter patient information on the EMR.
- Check Eligibility Insurance.
- Knowledgeable using Kinnser, Waystar, United Health Care portal, Kaiser portal etc.
Frequency Manager/Appointment Scheduler
Luckwell Solutions
01.2022 - 05.2022
- Frequency Manager/Scheduler at National Home Health Services.
- Manage and coordinate patient visits, matching the schedule with staff availability and suitability.
- Calling Insurance for the Authorize number of visits approved.
- Plotting visits on the EMR.
- Knowledgeable using Kinnser, Waystar, United Health Care portal, Kaiser portal etc.
Order Manager
Luckwell Solutions
08.2021 - 12.2021
- Order Manager at National Home Health Services
- Calling doctor's office to follow up on the orders need to sign and fax back with PCP's signature.
- Managing accurate phone number and fax number of PCP's offices.
- Sending Physician's orders thru electronic fax.
- Complete monthly internal audits.
Customer Service Representative
Hinduja Global Solutions
01.2019 - 08.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responsible for the discovery, validation, recovery, and adjustments of claims overpayments
- Audits paid claims for overpayments, using various techniques, including systems-based queries, specialized reporting, or other research.
- Handles complex case research and resolution
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
2nd Year College - Hospitality
STI College
Tanay, Rizal 05.2001 -
High School Diploma -
Pililla Academy Inc
Pililla, Rizal 05.2001 -
Skills
Support Services
undefinedAccomplishments
Client Commendation
21st Century Home Health Serivices
June 2021
Certification
Outstanding Performance
Additional Information
Top QA
September 2023
Top QA
November 2023
Client Commendation
National Home Health Services
December 2023
Timeline
Patient Intake Coordinator
Cliniqon LLC
08.2023 - Current
Patient Intake Coordinator
Cliniqon LLC
06.2023 - 08.2023
Medical Date Entry Team Lead
Luckwell Solutions
03.2023 - 06.2023
Intake Team Lead
Luckwell Solutions
01.2023 - 03.2023
Patient Intake Coordinator/Medically Home Intake
Luckwell Solutions
06.2022 - 12.2022
Frequency Manager/Appointment Scheduler
Luckwell Solutions
01.2022 - 05.2022
Patient Intake Coordinator
Luckwell Solutions
12.2021 - 12.2022
Order Manager
Luckwell Solutions
08.2021 - 12.2021
Outstanding Performance
06-2021
Customer Service Representative
Hinduja Global Solutions
01.2019 - 08.2021
2nd Year College - Hospitality
STI College
05.2001 -
High School Diploma -
Pililla Academy Inc
05.2001 -
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