Maricris T. Taguinod
Executive Secretary
Quezon City / San Mateo Rizal
Summary
Have an excellent experience in operations management, with a particular focus on execution. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Executive Secretary
Estancia De Lorenzo
06.2023 - Current
- Organized and updated schedules for executives.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential information in professional manner.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Filed paperwork and organized computer-based information.
- Took notes and dictation at meetings.
- Updated and maintained confidential databases and records.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Operations Manager
Ikaw "IM" Pilipinas -Isko Moreno Campaign And Election
03.2021 - 05.2022
- Interact with Regional Political Officers/Political Officers Listen to all concerns about public issues
- Serve as committees Write compliances Create activity plan Create budget request Create minutes
- Assisting volunteers in grounds Resolving issues Checking and managing files Receive incoming and outgoing calls Answering emails
- Serves as ground commander.
Secretariat (NGO)
Political Officers League Of The Philippines (POLPHIL)
08.2018 - 04.2022
- Organizing Political Officers Data Maintaining Diaries and appointments Taking messages and handling correspondence Receiving outgoing/incoming calls Managing database Preparing and collating reports
Operations Manager (Project Based)
Savepoint Incorporated
03.2020 - 10.2021
- Do day-to-day administrative work Scheduling operations
- Assigning manpower Request daily operation expenses Preparing and collecting reports Receiving incoming and outgoing calls
- Sending proposal and answering emails Preparing liquidations Disbursed manpower salary (Daily basis)
Admin and HR Head
8Layer Technology Inc.
01.2021 - 06.2021
- Organize and maintain personnel records
- Update internal databases (e.g., record sick or maternity leave) Prepare HR documents, like employment contracts and new hire guides
- Revise company policies Liaise with external partners, like insurance vendors, and ensure legal compliance
- Create regular reports and presentations on HR metrics (e.g., turnover rates) Answer employee’s queries about HR-related issues Assist the payroll department by providing relevant employee information (e.g., leaves of absence, sick days, and work schedules) Arrange travel accommodations and process expense forms Participate in HR projects (e.g., help organize a job fair event)
Owner Freelancer
Ms. Cris Event And Party Management
03.2013 - 10.2019
- Brainstorming and implementing event plans and concepts
- Handling budgeting and invoicing
- Liaising and negotiating with vendors
- Negotiating sponsorship deals
- Handling logistics
- Updating senior management
- Managing branding and communication
- Developing event feedback surveys
- Obtaining permits
- Handling post-event reports.
Sales Manager
MiGuard Marikina
10.2018 - 02.2019
- Create and execute a strategic sales plan that expands the customer base and extends the global reach
- Meet with potential clients and grow long-lasting relationships by understanding their needs
- Track, analyze, and communicate key quantitative metrics and business trends as they relate to partners and clients
- Recruit salespeople, set objectives, train, coach, and monitor performance to ensure that assigned tasks and responsibilities are fulfilled
- Identify knowledge gaps within the team and develop a plan to fill them
- Ensure that company quotas and standards are met by holding check-ins with the sales team to set objectives for the day and to monitor progress
- Manage month-end and year-end closing processes.
Executive Admin
Saavedra Songalia And Associates
10.2012 - 03.2013
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf Maintaining comprehensive and accurate records Performing minor accounting duties Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary Answering phone calls in a polite and professional manner Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters
Property Consultant
Megaworl Prime Property Group
01.2012 - 09.2012
- Assisting clients in making sound property-purchasing decisions
- Finding clients in need of consultancy services through cold-calling, advertising, and business presentations
- Analyzing market trends and demographics to identify the most sought-after and profitable areas
- Consulting with clients to identify their needs, preferences, and financial concerns
- Maintaining an extensive database of all properties for sale
- Developing strategies to increase the value of properties for clients looking to sell
- Conducting negotiations with real estate agents on behalf of clients
- Communicating with legal counsel to prepare sale and lease documents.
Property Specialist
Avida Sales Corp
02.2007 - 09.2008
- Assisting clients in making sound property-purchasing decisions
- Finding clients in need of consultancy services through cold-calling, advertising, and business presentations
- Analyzing market trends and demographics to identify the most sought-after and profitable areas
- Consulting with clients to identify their needs, preferences, and financial concerns
- Maintaining an extensive database of all properties for sale
- Developing strategies to increase the value of properties for clients looking to sell
- Conducting negotiations with real estate agents on behalf of clients
- Communicating with legal counsel to prepare sale and lease documents.
Customer Sales Representative
Citybank Savings
05.2006 - 02.2007
- Communicating company values and updating clients on any new products, programs, or marketing initiatives Consistently achieving monthly or quarterly targets Proactively maintaining communication channels with clients via phone, email, or face-to-face meetings Accessing company CRM systems to access analytics about customers and contracts to create reports for senior leadership
- Onboarding new clients to help them understand the full suite of company products, programs, and services
- Acting as the point of contact if clients have any issues and helping them work through problems.
Loan Specialist
Standard Chartered Bank
09.2004 - 03.2005
- Working with clients to prepare applications for loans by compiling, arranging, and reviewing all relevant documents
- Determining the feasibility of granting loans and communicating with management if required
- Processing advances and disbursements, as well as preparing pay off letters
- Working closely with loan officers to obtain credit information, coordinate closings, calculate closing costs, and disperse funds for clients
- Ensuring loans are processed as per established company procedures and policies
- Assisting in maintaining various credit files and following up on client inquiries
- Assisting administrative staff with periodic audits.
Receiving Staff
Quezon City Hall
08.1998 - 01.2003
- Receiving solicitation letter Schedule releases Schedule upcoming events and program Managing files.
Crew Trainor/Service Crew
Jollibee Foods Corporation
08.1998 - 01.2003
- Conducting training sessions on food preparation, hygiene, customer service, and other topics Monitoring employee attendance and workplace productivity Assigning tasks and responsibilities to crew members based on their abilities and experience
- Ensuring that all safety regulations are followed in the workplace
- Creating schedules for employees’ shifts so they know when they will be working
- Providing feedback and coaching to employees who need improvement in their performance
- Assisting with hiring, training, and supervising staff members to ensure the smooth operation of restaurants
- Maintaining employee records such as timecards and employee manuals Scheduling and coordinating staff training sessions with upper management.
Education
Bachelor of Science - Management
Jose Rizal University
Mandaluyong City 04.2002 - 01.2003
High School Diploma -
Ernesto Rondon High School
Project 6 Quezon City 04.1997 - 01.1998
Primary -
Tandang Sora Elementary School
Tandang Sora Quezon City 01.1993 - 01.1994
Skills
Staff Management
Positive and Upbeat
Sales Expertise
Operations
Logistics Oversight
Customer Service
Team Leadership
Decision-Making
Employee Motivation
Continuous Improvements
Staff Development
About Me
06/29/81, Manila, Filipino, Roman Catholic, 165 cm, 165 lbs
Timeline
Executive Secretary
Estancia De Lorenzo
06.2023 - Current
Operations Manager
Ikaw "IM" Pilipinas -Isko Moreno Campaign And Election
03.2021 - 05.2022
Admin and HR Head
8Layer Technology Inc.
01.2021 - 06.2021
Operations Manager (Project Based)
Savepoint Incorporated
03.2020 - 10.2021
Sales Manager
MiGuard Marikina
10.2018 - 02.2019
Secretariat (NGO)
Political Officers League Of The Philippines (POLPHIL)
08.2018 - 04.2022
Owner Freelancer
Ms. Cris Event And Party Management
03.2013 - 10.2019
Executive Admin
Saavedra Songalia And Associates
10.2012 - 03.2013
Property Consultant
Megaworl Prime Property Group
01.2012 - 09.2012
Property Specialist
Avida Sales Corp
02.2007 - 09.2008
Customer Sales Representative
Citybank Savings
05.2006 - 02.2007
Loan Specialist
Standard Chartered Bank
09.2004 - 03.2005
Bachelor of Science - Management
Jose Rizal University
04.2002 - 01.2003
Receiving Staff
Quezon City Hall
08.1998 - 01.2003
Crew Trainor/Service Crew
Jollibee Foods Corporation
08.1998 - 01.2003
High School Diploma -
Ernesto Rondon High School
04.1997 - 01.1998
Primary -
Tandang Sora Elementary School
01.1993 - 01.1994