Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maricar Domingo

Baliuag, Province Of Bulacan

Summary

Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication skills.

Overview

17
17
years of professional experience

Work History

Account Associate

VXI Global Holdings

Assists customers with the purchase of Company products and services, features, accessories, and bill payments. Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management. May sell all products and services offered by the Company.

Customer Service Representative for Food Delivery

TTEC
02.2022 - 09.2023

Receive inbound calls, address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner for customers

Service Crew

Mcdonald's Franchisee
07.2010 - 01.2011
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Service Crew

Jollibee Foods Corporations
09.2008 - 02.2009

Service Crew

Jollibee Franchisee
07.2007 - 01.2008

Service Crew

Jollibee Franchisee
05.2006 - 01.2007

Education

Associate in Hotel And Restaurant Management - Hotel Management

Fernandez College of Arts And Technology
Baliuag, Province Of Bulacan, Philippines

Skills

    Excellent Communication Skills

    Proficient in Customer Service

    Food safety knowledge, cash handling, and familiarity with point-of-sale systems

    Can work under pressure and peak hours

Timeline

Customer Service Representative for Food Delivery

TTEC
02.2022 - 09.2023

Service Crew

Mcdonald's Franchisee
07.2010 - 01.2011

Service Crew

Jollibee Foods Corporations
09.2008 - 02.2009

Service Crew

Jollibee Franchisee
07.2007 - 01.2008

Service Crew

Jollibee Franchisee
05.2006 - 01.2007

Account Associate

VXI Global Holdings

Associate in Hotel And Restaurant Management - Hotel Management

Fernandez College of Arts And Technology
Maricar Domingo