Ma. Rica Angeles

TristarPH

• Assisting Customers in General Inquiries
• Troubleshoot Home Appliances, TV and Mobile Phones
• Setting up appointment of the customer
• Offered product to customer ( Upselling)

Linkt AU

• Assisting Customers with their Inquiries in toll roads in Australia (Melbourne)
• Processing Payment of toll invoice

Email Support

Account: Lyft (Non Voice)

Answering 40-50 emails per day.

Assist riders and drivers with trip-related concerns, such as navigation, fare adjustments, and lost items, ensuring a seamless ride experience.

Orby TV (Voice Account)

Assisting customer with their bills, technical issues with their TV and satellite.

Tristar US

Assisting Customer with their general inquiries and ordering product in website.

Dish Account

• Responded to customer inquiries and provided accurate information about products and services via live chat in thjeir TV Satellite Account
• Troubleshoot with their cable, TV and Satellite.
• Setting up appointment

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals, and collected payments.
• Maintain cleaned, and safety standards and procedures.