Maria Liza Dollente
Sales Associate
La Union
Summary
Dynamic office professional with a proven track record at Vertex Aluminum and Glass, excelling in document management and verbal communication. Enhanced operational efficiency by streamlining workflows and reducing processing time. Recognized for building strong customer relationships and achieving sales targets through effective problem-solving and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Office Staff Assistant
Vertex Aluminum and Glass
01.2018 - 04.2020
- Contributed to a positive work environment through effective communication skills and proactive problem-solving abilities.
- Managed confidential information with discretion while maintaining adherence to company policies regarding privacy protection procedures.
- Maintained an accurate filing system for easy access to essential documents when needed, improving overall office organization.
- Reduced errors in data entry by implementing a thorough proofreading process, ensuring the accuracy of information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
Sales Associate
Vertex Aluminum and Glass
05.2016 - 04.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Demonstrates strong skills in online customer engagement, digital product presentation, data-driven sales strategies, and efficient order management to enhance customer satisfaction and drive revenue growth.
Education
Associate of Applied Science -
Datamex Institute of Computer Technology
Antipolo City, Rizal 06-2015
Skills
Document management
File organization
Database maintenance
Office administration
Data entry
Excel spreadsheets
Social media and promotions
Timeline
Office Staff Assistant
Vertex Aluminum and Glass
01.2018 - 04.2020
Sales Associate
Vertex Aluminum and Glass
05.2016 - 04.2020
Associate of Applied Science -
Datamex Institute of Computer Technology