

Dynamic luxury sales professional with a proven track record at Tiffany & Co., excelling in high-ticket closing and bespoke client experiences. Expert in relationship management and team leadership, consistently surpassing sales targets while fostering brand loyalty through personalized service and deep product knowledge. Proficient in luxury POS systems and CRM database growth.
Expertly curate and present High Jewelry collections to VIP clients, demonstrating deep knowledge of rare gemstones, intricate craftsmanship, and the brand’s artistic heritage.
• Elite Clienteling: Manage a portfolio of high-net-worth individuals, providing a bespoke "Blue Box" service that extends beyond the initial sale to foster lifelong brand loyalty.
• High-Value Closing: Consistently achieve and exceed sales targets by closing complex, high-ticket transactions through storytelling and a deep understanding of diamond technicalities.
• Strategic Outreach: Mastered the "art of the sale" in luxury goods, transitioning expertise from beauty to the precision and exclusivity of the jewelry industry.
Managed daily operations and high-volume sales workflows by leading a specialized team of 2–3 advisors.
• Conducted advanced product training to ensure the team met the rigorous standards of a prestige brand.
• Spearheaded lead qualification strategies that directly impacted counter revenue.
Provided luxury consultations across premier locations: Rockwell, Rustan’s Makati, and SM Makati.
• Built a loyal customer base by focusing on long-term relationship building rather than one-time transactions.
Maintained high standards in visual merchandising by providing expert lifestyle and clothing recommendations.
Core Competencies
Luxury Sales: High-Ticket Closing, Bespoke Client Experiences, Fine Jewelry & Prestige Cosmetics
Clienteling: Relationship Management, CRM Database Growth, Private Client Outreach
Leadership: Team Training, Workflow Optimization, Brand Ambassadorship
Technical: Microsoft Office Suite (Excel, Word, PowerPoint), Luxury POS Systems
Ms. Roda Canoza Sales and Education Manager, Estée Lauder
Contact: 0918 926 7159
Ms. Candice Wu Manager-Learning & Development (Retail)
Contact: +6588798503