Summary
Overview
Work History
Education
Skills
CHARACTER REFERENCES
Timeline
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Maria Ellen Placio

Maria Ellen Placio

Sales
Manila

Summary

Dynamic luxury sales professional with a proven track record at Tiffany & Co., excelling in high-ticket closing and bespoke client experiences. Expert in relationship management and team leadership, consistently surpassing sales targets while fostering brand loyalty through personalized service and deep product knowledge. Proficient in luxury POS systems and CRM database growth.

Overview

14
14
years of professional experience

Work History

Client Advisor

Tiffany & Co.
Greenbelt 3, Makati City
10.2021 - Current

Expertly curate and present High Jewelry collections to VIP clients, demonstrating deep knowledge of rare gemstones, intricate craftsmanship, and the brand’s artistic heritage.

Elite Clienteling: Manage a portfolio of high-net-worth individuals, providing a bespoke "Blue Box" service that extends beyond the initial sale to foster lifelong brand loyalty.

High-Value Closing: Consistently achieve and exceed sales targets by closing complex, high-ticket transactions through storytelling and a deep understanding of diamond technicalities.

Strategic Outreach: Mastered the "art of the sale" in luxury goods, transitioning expertise from beauty to the precision and exclusivity of the jewelry industry.

Retail Supervisor

Estée Lauder (ELC Beauty, Inc.)
SM Makati
04.2018 - 06.2021

Managed daily operations and high-volume sales workflows by leading a specialized team of 2–3 advisors.

• Conducted advanced product training to ensure the team met the rigorous standards of a prestige brand.

• Spearheaded lead qualification strategies that directly impacted counter revenue.

Prestige Beauty Advisor

Estée Lauder
Rockwell, Rustan’s Makati, And SM Makati.
07.2012 - 03.2018

Provided luxury consultations across premier locations: Rockwell, Rustan’s Makati, and SM Makati.

• Built a loyal customer base by focusing on long-term relationship building rather than one-time transactions.

Sales Consultant

Marks & Spencer (Rustan Marketing Specialist Inc.
Robinson’s Place Manila
11.2011 - 05.2012

Maintained high standards in visual merchandising by providing expert lifestyle and clothing recommendations.

Education

High School Diploma -

ADAMSON UNIVERSITY
Manila

Skills

Core Competencies

Luxury Sales: High-Ticket Closing, Bespoke Client Experiences, Fine Jewelry & Prestige Cosmetics

Clienteling: Relationship Management, CRM Database Growth, Private Client Outreach

Leadership: Team Training, Workflow Optimization, Brand Ambassadorship

Technical: Microsoft Office Suite (Excel, Word, PowerPoint), Luxury POS Systems

CHARACTER REFERENCES

Ms. Roda Canoza Sales and Education Manager, Estée Lauder

Contact: 0918 926 7159

Ms. Candice Wu Manager-Learning & Development (Retail)

Contact: +6588798503

Timeline

Client Advisor

Tiffany & Co.
10.2021 - Current

Retail Supervisor

Estée Lauder (ELC Beauty, Inc.)
04.2018 - 06.2021

Prestige Beauty Advisor

Estée Lauder
07.2012 - 03.2018

Sales Consultant

Marks & Spencer (Rustan Marketing Specialist Inc.
11.2011 - 05.2012

High School Diploma -

ADAMSON UNIVERSITY
Maria Ellen PlacioSales