Maria Cecilia Fulge
PH Registered Nurse
Cainta, Province of Rizal,RIZ
Summary
Adept Senior QA Analyst with a proven track record at Bayview Technologies, enhancing application usability and customer satisfaction through expert manual testing and agile methodology. Collaborated closely with JP Morgan Chase Bank NA, leading to streamlined workflows and improved client relations. Skilled in test plan creation and API testing, demonstrating a keen ability to solve complex problems efficiently.
Overview
13
13
years of professional experience
Work History
Senior QA Analyst
Bayview Technologies
03.2014 - Current
- Provided crucial feedback on user experience, leading to significant improvements in application usability and customer satisfaction.
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.
- Developed a strong understanding of product requirements through close collaboration with business analysts, contributing valuable input during requirement gathering phases.
Account and Data Reference Specialist
JP Morgan Chase Bank NA
01.2012 - 09.2014
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Education
Bachelor of Science - Nursing
Dr. Yanga's Colleges, Inc.
Bocaue Bulacan 04.2001 -
Skills
Manual Testing Proficiency
Test plan creation
Agile Methodology Understanding
API Testing Experience
Affiliations
Professional Regulation Commission
Philippine Nurses Association
Timeline
Senior QA Analyst
Bayview Technologies
03.2014 - Current
Account and Data Reference Specialist
JP Morgan Chase Bank NA
01.2012 - 09.2014
Bachelor of Science - Nursing
Dr. Yanga's Colleges, Inc.
04.2001 -
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