Karlo Drajido

Davao City

Summary

Results-focused Agent who thrives in fast-paced environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service. Detail-oriented, organized and meticulous employee. Works at fast pace. Enthusiastic team player ready to contribute to company success.

Work History

Technical Support

VXI Global Holdings - Company

07.2023 - 11.2023

Assisted customers in identifying issues and explained solutions to restore service and functionality.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Used ticketing systems to manage and process support actions and requests.
Documented support interactions for future reference.

Education

High School Diploma -

St. Patrick Math-Sci School

La Verna Hills, Davao City

06.2023

Skills

Customer Service and Assistance
Computer Literacy

Communication
Flexible On Time

Additional Information

D.O.B.: 4 February 2004

Country of Origin: Philippines

Timeline

Technical Support

VXI Global Holdings - Company

07.2023 - 11.2023

High School Diploma -

St. Patrick Math-Sci School

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