Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
In Room Dining Service Associate
Hotel Okura Manila
Makati City
03.2020 - Current
Proved successful working within tight deadlines and a fast-paced environment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Service/Waiter
The Moment Group
Makati City
09.2019 - 03.2020
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Used cash registers and credit card machines to cash out customers.
Displayed enthusiasm and promoted excellent service to customers.
Sales and Marketing Intern
New World Makati
Makati City
10.2017 - 12.2017
Assisted in creating written, video and image content for marketing channels.
Demonstrated products to customers, answered questions, and redirected objectives to positive features.
Supported sales and marketing teams in creation and implementation of marketing campaigns.
Demonstrated willingness and interest in learning new tasks and skills.
Food and Beverage Trainee
New World Makati
Makati City
08.2017 - 10.2017
Prepared food orders to support waitstaff and other team members.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
Distributed food during busy peak periods to drive customer satisfaction.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Bachelor of Science - Hospitality Management
Philippine Women’s University
Metro Manila, Philippines
06.2014 - 07.2017
Skills
Familiar with MS Word, MS Excel and Micros Operaundefined
Certification
Employee of the Month for Oct-Dec
Accomplishments
2016 Skills Showdown Table Setup, 1st Place , Philippine Womens University
2016 MAFBEX Table Setup and napkin folding competition, 3rd Place, Philippine Womens University
Timeline
Employee of the Month for Oct-Dec
10-2022
In Room Dining Service Associate
Hotel Okura Manila
03.2020 - Current
Service/Waiter
The Moment Group
09.2019 - 03.2020
Sales and Marketing Intern
New World Makati
10.2017 - 12.2017
Food and Beverage Trainee
New World Makati
08.2017 - 10.2017
Bachelor of Science - Hospitality Management
Philippine Women’s University
06.2014 - 07.2017
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