Reading Books
Manilyn Lapaz
Bachelor Of Elementary Education
Summary
Dynamic sales professional with a proven track record at Gelos Ukay, excelling in customer service and relationship building. Enhanced shopping experiences, leading to increased customer loyalty. Skilled in problem-solving and inventory management, I implemented strategies that optimized store layout and improved team performance, contributing to a thriving retail environment.
Overview
21
21
years of professional experience
Work History
Ukay Ukay Sales Lady
Gelos Ukay
2022.01 - 2026.02
- Delivered exceptional customer service, enhancing shopping experience and fostering repeat business.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Trained new team members on sales techniques and product knowledge to improve team performance.
- Resolved customer inquiries and complaints efficiently, contributing to high satisfaction ratings.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Led store initiatives aimed at optimizing layout for enhanced customer flow and engagement strategies.
Production Operator
Sanyo Denki
2007.05 - 2008.02
Assembly Production Operator
Mitsumi Philippines
2005.03 - 2006.05
- Implemented process improvements to enhance overall production efficiency.
- Monitored inventory levels and reported discrepancies to management promptly.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Maintained a clean and organized workspace following safety regulations.
- Assisted in the development of new assembly processes, resulting in improved productivity levels.
Education
Bachelor of Elementary Education - Teaching
Palawan State University-PCAT
Cuyo,Palawan2026-05
Skills
Customer service
Problem-solving
Teamwork and collaboration
Time management
Customer assistance
Relationship building
Interests
OBJECTIVES:
Highly motivated individual seeking an entry-level Call Center Agent role.Eager to undergo training,follow company standards,and provide accurate,friendly support to energy customer while building a long-term career.
Timeline
Ukay Ukay Sales Lady
Gelos Ukay
2022.01 - 2026.02
Production Operator
Sanyo Denki
2007.05 - 2008.02
Assembly Production Operator
Mitsumi Philippines
2005.03 - 2006.05
Bachelor of Elementary Education - Teaching
Palawan State University-PCAT