Malaya Bolito
Cebu City
Summary
As a dedicated professional with over a decade of experience in both corporate and freelance settings, I bring a broad knowledge and a detail-oriented approach to my work. My goal is to apply my comprehensive administrative and technical skills to a dynamic new role. I am highly proficient in a variety of key areas, including General Administrative Support, Customer Service, Data Entry, Lead Generation, Social Media Management, E-commerce Store Management, SEO, Project Management Tools and Internet Research. My skill set also includes adept use of Google and Microsoft Applications, basic Photoshop abilities, and fast computer operation. My commitment to delivering high-quality results is steadfast, and I am known for my integrity, honesty, and strong work ethic. I excel at streamlining complex tasks for executives and senior management, always ensuring that every job is executed with the utmost precision and professionalism. I am keen to bring my expertise to a team that prioritizes accuracy and productivity, and I am ready to make a significant impact in my next professional endeavor.
Overview
13
13
years of professional experience
Work History
Lead Generation Specialist
Ripple Impact
02.2022 - 11.2024
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction.
- Increased lead generation by implementing targeted email campaigns and personalized outreach strategies.
- Developed successful social media marketing strategies to generate new leads and expand brand visibility.
- Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes.
- Aligned marketing initiatives with sales objectives, maintaining open communication between departments for seamless execution of integrated campaigns.
Administrative Assistant, Virtual Assistant, Social Media Manager
Upwork
05.2018 - 07.2024
- Top Rated Plus Freelancer with over four years of excellence in Administrative Support, Customer Service, and Office Management
- Proficient in a wide range of responsibilities, including administrative assistance, data entry, lead generation, and social media management
- Expert in e-commerce product listing and internet research, consistently delivering beyond expectations
- Highly skilled in computer operations, with advanced knowledge of Google and Microsoft Office applications
- Creative proficiency in graphic design tools such as Canva and a solid understanding of Photoshop for creating compelling visual content
- Proven success in streamlining complex processes for executives and senior management, enhancing CRM and SEO strategies
- Committed to excellence, continuously setting and surpassing high-performance benchmarks
Administrative Assistant
PECOJON - The Peace and Conflict Journalism Network
05.2015 - 07.2018
- Streamlined office management and organizational activities, ensuring efficient financial oversight, including check preparation, disbursements, and meticulous bookkeeping
- Managed petty cash with precision, coordinated timely utility and bill payments, and maintained budget-conscious office supply inventory
- Implemented an organized and easily navigable filing system, granting swift access to essential documents for key staff members
- Processed staff honorarium requests with accuracy and maintained up-to-date transaction records in the cash book system
- Skillfully transcribed audio materials, contributing to effective communication and documentation processes
Purchasing Department Secretary
Sunstar Corp.
03.2012 - 05.2015
- Streamlined office operations by proficiently managing mail distribution and implementing organized filing systems, both physical and digital
- Leveraged advanced computer and office technology skills for seamless daily operations
- Expertly maintained inventory records, sourced suppliers, and processed purchase orders in compliance with organizational guidelines
- Conducted market analysis to monitor material availability, optimizing procurement strategies
- Entrusted with financial responsibilities as the acting company cashier, guaranteeing precise transaction processing
Education
Bachelor of Science - Entrepreneurship
UNIVERSITY OF SAN JOSE RECOLETOS
01.2018
Skills
- SOCIAL MEDIA MANAGEMENT
- LEAD GENERATION
- SOCIAL MEDIA CONTENT CREATION
- DATA ENTRY
- CALENDAR AND TIME MANAGEMENT
- MICROSOFT AND GOOGLE SOFTWARE MANAGEMENT
- BUSINESS LETTER WRITING
- DATA ENTRY
- CUSTOMER SUPPORT
- INTERNET RESEARCH
- CRM MANAGEMENT
- ECOMMERCE STORE MANAGEMENT
- CANVA AND BASIC PHOTOSHOP TOOLS
Languages
English
Tagalog
Waray - Waray
Bisaya
Personal Information
- Date of Birth: 09/23/92
- Nationality: Philippines
- Marital Status: Single
References
- Janice Marsada, Lead Generation Manager, +63 9978661439, janicemarsada3@gmail.com
- Chancee Dakay, Lead Gen Specialist, +63 9561305202, chanceedee@gmail.com
Degree
Bachelor of Science in Entrepreneurship, University of San Jose Recoletos, 12/01/18
Timeline
Lead Generation Specialist
Ripple Impact
02.2022 - 11.2024
Administrative Assistant, Virtual Assistant, Social Media Manager
Upwork
05.2018 - 07.2024
Administrative Assistant
PECOJON - The Peace and Conflict Journalism Network
05.2015 - 07.2018
Purchasing Department Secretary
Sunstar Corp.
03.2012 - 05.2015
Bachelor of Science - Entrepreneurship
UNIVERSITY OF SAN JOSE RECOLETOS
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