Ma. Katherine G. Segovia
Felix Montinola St., Brgy. 2, E. B. Magalona
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
English as a Second Language Tutor
Weblio
11.2023 - Current
- Established strong rapport with students, fostering a positive and motivating learning environment.
- Consistently maintained high satisfaction ratings from students, ensuring long-term client retention.
- Served as a consistent source of support and encouragement for struggling students, helping them overcome academic challenges.
- Motivated students with accurate feedback and positive reinforcement.
Education
Bachelor of Science - Psychology
Riverside College, Inc.
Bacolod City06-2022
Senior High School - Science, Technology, Engineering, Mathematics
Riverside College, Inc.
Bacolod City04-2018
Skills
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Interpersonal skills
- Attention to detail
- Time management
Certification
Board Licensure Exam Passer
Registered Psychometrician┃2023
Timeline
English as a Second Language Tutor
Weblio
11.2023 - Current
Bachelor of Science - Psychology
Riverside College, Inc.
Senior High School - Science, Technology, Engineering, Mathematics
Riverside College, Inc.
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