Ma. Jessica Christina Bulatao
Marikina City, Metro Manila
Summary
With hands-on experience in various areas of Quality Assurance Food Safety and Compliance.
Multi-tasking, detail-oriented, analytical and organized Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently.
Skilled in physico-chemical and microbiological laboratory operations.
Knowledgeable about managing laboratory consumables, equipment, and facilities.
Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
Work History
QA LABORATORY MANAGER
DELFI FOODS, INC.
Parang, Marikina City
03.2006 - 07.2025
- Food Safety Team Coordinator
- Halal Team Coordinator
- Internal Food Safety and Halal Auditor
- Oversaw daily laboratory operations, ensuring compliance with safety and quality standards.
- Led a team of analysts in conducting high risk food safety analyses.
- Developed training programs to enhance analyst's skills in laboratory methods, equipment usage, chemicals and media through Internal Control Plan.
- Managed budgeting and resource allocation for laboratory consumables, projects, and initiatives.
- Established protocols for data management and reporting, ensuring accuracy and consistency in results.
- Fostered a positive working environment by promoting open communication among the group and addressing any conflicts promptly.
- Interviewed, hired and trained lab analysts to perform analysis and interpret results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Maintained an organized inventory system for lab supplies, reducing waste and saving on procurement costs.
- Coordinated staff training programs to keep abreast of advances in scientific knowledge relevant to the field.
- Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
- Kept laboratory in compliance with applicable guidelines and laws.
- Mentored lab analysts, providing guidance on technical skills development and career growth opportunities.
- Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
- Enhanced laboratory safety by conducting regular inspections and updating safety training materials as needed.
- Conducted periodic performance reviews for staff members, offering constructive feedback to facilitate professional growth.
- Managed operational documents and produced reports detailing activities.
- Evaluated new technologies and equipment to identify potential upgrades that could improve overall lab performance.
- Increased accuracy in test results by maintaining calibration schedules for all instruments.
- Reduced turnaround time for sample analysis through effective scheduling and prioritization of tasks.
- Managed budgets for the laboratory, ensuring cost-effective use of funds while meeting operational goals.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
QA SPECIALIST
GOYA, INC. (NESTLE PHILS.)
Parang, Marikina City
07.1997 - 02.2006
- Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
- Conducted thorough root cause analysis on identified issues to drive continuous improvement.
- Mentored junior QA staff, fostering skills in testing methodologies and best practices.
- Analyzed test results to provide actionable insights for development teams, ensuring project alignment.
- Ensured compliance with industry standards through regular audits of QA processes and documentation.
- Ensured compliance with industry standards and regulations through diligent adherence to established QA procedures and guidelines.
- Assisted in root cause analysis investigations, leading to more efficient problem-solving techniques within the team.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Recorded and organized test data for report generation and analysis.
- Performed tests and inspections to conform to established standards.
- Participation in Laboratory Proficiency Testing and Ring tests
- Created technical documents such as deviation reports, testing protocol and trend analyses.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Inspected raw materials, packaging materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Performed routine maintenance and calibration on testing equipment.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted investigations into questionable test results.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Created testing protocols to be used across product lines.
QA Laboratory Analyst
Philippine Cocoa Corporation
Parang, Marikina City
07.1991 - 06.1997
- Conducted chemical analyses of cocoa samples to ensure quality and compliance with industry standards.
- Collaborated with production teams to troubleshoot quality issues and optimize processing methods.
- Evaluated test results to identify trends, providing insights for process improvements and product development.
- Maintained detailed records of experiments and analyses in compliance with regulatory requirements and best practices.
- Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
- Enhanced data accuracy through meticulous documentation of analytical procedures and results.
- Ensured proper handling of hazardous materials according to established guidelines for safe disposal or storage.
- Adhered to strict deadlines while maintaining high-quality output under pressure, ensuring timely delivery of results to clients.
- Participated in regular audits to maintain compliance with regulatory standards and ensure laboratory safety protocols were upheld.
- Assisted in ordering laboratory supplies and necessities to maintain appropriate level of inventory.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
Laboratory Technician
Creative Colors, Inc.
Sta. Rosa, Laguna
11.1990 - 05.1991
- Conducted complex experiments to produce color combination required by clients.
- Operated and maintained laboratory equipment, adhering to safety protocols and quality standards.
- Preparation of chemicals and reagents used for laboratory trials.
Laboratory Technician
Continental Nishijin and Dyeing Corporation
Sun Valley Subdivision, Paranaque City
08.1989 - 11.1990
- Conducted complex experiments to produce color combination required by clients.
- Operated and maintained laboratory equipment, adhering to safety protocols and quality standards.
- Preparation of chemicals and reagents used for laboratory trials.
Education
Bachelor of Science - Chemical Engineering
Mapua Institute of Technology
Intramuros, Metro Manila, Philippines11-1988
Skills
- Physico-chemical and Microbiology techniques
- Good Laboratory Practices and Management
- QA standard procedure development
- Laboratory work and analyst supervision
- Strategic planning, scheduling and coordinating
- Computer skills
- Sound decision-making
- Employee coaching and mentoring
- Administration and reporting
- Performance evaluations
- Budget tracking and administration
- Managing operations and efficiency
- Positive attitude
- Effective time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Effective organizational skills
- Team collaboration
- Adaptability and flexibility
- Self motivation
- Analytical thinking
Timeline
QA LABORATORY MANAGER
DELFI FOODS, INC.
03.2006 - 07.2025
QA SPECIALIST
GOYA, INC. (NESTLE PHILS.)
07.1997 - 02.2006
QA Laboratory Analyst
Philippine Cocoa Corporation
07.1991 - 06.1997
Laboratory Technician
Creative Colors, Inc.
11.1990 - 05.1991
Laboratory Technician
Continental Nishijin and Dyeing Corporation
08.1989 - 11.1990
Bachelor of Science - Chemical Engineering
Mapua Institute of Technology