Ma Edcel Mae Arespacochaga
Versatile Business Professional
Valencia, Negros Oriental
Summary
Experienced with building strong client relationships, understanding customer needs, and providing tailored solutions. Utilizes effective communication and negotiation skills to drive sales and customer satisfaction. Track record of achieving sales targets through strategic planning and customer-focused approaches.
Overview
2023
2023
years of professional experience
Work History
Virtual Assistant
Freelacer
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
HR Admin
Martin Matiao Transport Services Inc.
02.2021 - 03.2022
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Oversaw hiring, staffing, and labor law compliance.
- Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
Bancassurance Financial Advisor
EastWest Ageas Life Insurance Corporation
07.2018 - 12.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Medical Sales Officer
LabExpress Medical Laboratory
02.2016 - 03.2018
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Prepared sales reports with informative graphs and charts to outline key data.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Car Sales Consultant
Motor Image Pilipinas Inc. (Subaru)
06.2014 - 07.2016
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
Administrative Assistant
Apex Advertising Agency
04.2012 - 03.2014
- Improved internal communication by creating and distributing timely meeting agendas, minutes, and follow-up action items.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Education
Bachelor of Science - Secondary Education Major in English
Far Eastern University
Manila, Metro Manila 05.2001 -
Skills
Strong negotiation
Client relationship building
Sales conversion
Account management
Email and Calendar management
Office management
Timeline
HR Admin
Martin Matiao Transport Services Inc.
02.2021 - 03.2022
Bancassurance Financial Advisor
EastWest Ageas Life Insurance Corporation
07.2018 - 12.2020
Medical Sales Officer
LabExpress Medical Laboratory
02.2016 - 03.2018
Car Sales Consultant
Motor Image Pilipinas Inc. (Subaru)
06.2014 - 07.2016
Administrative Assistant
Apex Advertising Agency
04.2012 - 03.2014
Bachelor of Science - Secondary Education Major in English
Far Eastern University
05.2001 -
Virtual Assistant
Freelacer
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